Question about Epson Stylus 830U InkJet Photo Printer

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Won't recognise ink cartridges - shows as empty.

I changed my cartridges and used a cleaning cartridge in between. After loading my new (non-Epson) cartridges, I had to halt printing due to photo paper being in portrait position for landscape photo. Upon restart will not recognise cartridges = 'Think+' which have been OK before. Status monitor shows 'unrecognised' and suggests I change them. Will not do anything (clean, test print etc). SSC service utility shows 'error' and 'ink out'. Many thanks, Mike.

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Re: Won't recognise ink cartridges - shows as empty.

For all cartridge and ink problems, go to my site.

Please go to my website . I have the latest version of SSC Service Utility to download directly onto your computer and instructions on how to use it, what to click on etc etc. Click any of the Epson links if you can't find it, everything you need to know will be there, including printer Firmware resetting which sorts out a multitude of problems.

The 'maintenance required' problem with Epson printers has absolutely nothing to do with which cartridges you are using, it is a built in page counter in your printer firmware, which has a different maximum amount for each Epson model. Don't listen to old wives tales and heresay, we are the experts and it's an Epson scam to cause a lot of people to pay for maintenance or throw their printers away.
I haven't found a model that can't be reset with the latest version of SSC Serve or the manual reset on my site.

For Epson RX500 users there is also a manual reset on my site, as the SSC Serve software won't do it for you.
When using the program & choosing your printer from the list, it may have a weird name with 'x' in the model number, this is because some configurations are for many models in a series. For example, the C46 will be listed as C4x as it is for the C42, C44 & C46 models.

I hope this helps all Epson users to overcome the Epson scam of page counting and locking out until you pay their dealers money for maintenance.

If you like what I've done for Epson users, please show your appreciation by spreading the word and perhaps buying your ink from my site.

Happy trouble free printing

The INK Store (UK & Europe)

Posted on Jul 15, 2008

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Re: Won't recognise ink cartridges - shows as empty.

Try checking the connection inside the printer between the carrage and control panel. My C46 had a loose connection. Its a flexible ribbon wire. This causes the printer to constantly ask for new cartridges again and again.

good luck everyone :)

Posted on Nov 07, 2009

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