Question about Apple iPhone 4 Black Smartphone

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During a call when tring to use the keypad (dialing an access number) the 3 does not work. The screen goes blank for a moment then reappears. This continues to happen and only occasionally does it work. The speakerphone button, located in the same spot, does this as well. The touchscreen works fine for everything else, Is this a software glitch?

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  • carldsebern
    carldsebern Feb 12, 2012

    Thanks Yoav, I think going to Apple is probably my best option. Phones jailbroken so will need to restore first. The jailbreak did NOT cause this, it was present prior. I'm convinced it's a software issue rather than a problem with the touch screen. Did some further testing and the issue only occurs when I make the call. When someone calls me the keys work fine. Both the 3 and the speakerphone buttons.

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I am having the identical problem on my IPhone 3. They just swapped out my phone today and the problem persists. If I can't find any mention of this online, I'n going back to the Apple Store.

Posted on Apr 04, 2012

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As i see it you have 2 options:1. Reinstall the iphone 2. Go to an apple store and show this to them.
I would go to an apple store.

Posted on Feb 12, 2012

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