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I accidently ordered games on mindjolt, how to get a refund

I have played games on Mindjolt on Facebook, however, it's been quite some time. I played games on Mindjolt yesterday and did NOT know I was being charged REAL MONEY.......I found out as message had been sent to my e-mail account and I honestly did NOT KNOW I was being charged. I did file a dispute and explained. Will there be any problems getting a refund? I am a retired person on an fixed income and will delete my debit account as soon as I find out from them if a refund will be granted. It totalled 450.00.... They stated it would be up to 72 hours to hear from them........I called my bank and the charges are "pending" charges and if they put it through my account will be charged and go into overdraft. If they DO NOT put it through the charges will drop off 3 to 5 days. PLEASE HELP!! Thank you...........

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We cannot do anything. Sounds like you have done all you can so just wait and see what happens.

Posted on Mar 15, 2017

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