Question about Microsoft Xbox 360 Console

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Gears of War Disc

When I put the game in it tells me it can't be read clean with soft cloth

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  • ThisGuy1109 Oct 25, 2008

    My xbox 360 wont read any discs I put in. I can hear the tray rubbing when it closes... is this any easy fix or do i send to microsoft.

  • Anonymous Oct 26, 2008

    i have the same problem turns on scratches and dosent read the disc

  • philzee May 11, 2010

    is the xbox standing up or lying down?

    whatever way it is...try it the opposite way and see if it plays them


    DO NOT MOVE THE CONSOLE WHILE SWITCHED ON OR YOU WILL GET DISC BURN ON YOUR GAMES!!


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Some of the Xbox 360s have been known to have issues with their DVD-ROM Drives, On Older Xbox 360s The actual Drive has been known to cause slight scratching and scuffing to your Games.

If your Xbox 360 is having problems reading games, their is potentially a problem with the DVD Drives Laser, i had this issue last year with mine, Out of the blue the DVD Drive stopped working and wouldnt read discs. The i would suggest Calling Up the Xbox Customer support Center for your Country (numbers Available on www.xbox.com/support) and explain your problem to the person on the end of the line.

The only solution is usually to return your Xbox to microsoft Free of charge, which will be either repaired/replaced and sent back to you.

Also, once the solution is solved, it is important to NOT leave Games/DVD's In the Xbox's drive when not in use, Especially when moving the Xbox around as this can knock the laser and cause a fault ! their is only ever a DVD in my xbox drive when it is in use, i take mine out all the time to help prevent these sorts of problems.

Hope This helps !?

Posted on Oct 27, 2008

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1 Answer

Got a xbox 360 and i put a game in then it tells me to open tray so i open then close then tells me to open again and it just keep doing that i cant play anything


Inspect and clean your disc Take a close look at the bottom side of your game, movie, or music disc (the side without a label or image). Are there scratches? Excessive scratches or smudges can prevent your console from reading the disc. Clean your disc Hold the disc by the edges without touching the top or bottom surfaces. Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward.

· Note Use ONLY water to clean the disc.

· Once the disc is clean, load the disc into your console and see if the disc plays.




Click here to download repair guide

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My gears of war 1 game does not work when i want to play it it says to clean it with a soft cloth


This is a rare problem ............ i faced similar kind of problem
i solved my problem with the help this repair guide you can also try this out i hope this will help you a lot .......

click here to download repair guide

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My xbox wont play my games


Hi,follow the link provided below,you will get the solution that will definitely help you to solve your problem;

http://support.microsoft.com/kb/909819


Thanks and good luck

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New gears 2 game stops at same part sayin cant read disc


Its a dodgy disc, it may not looked scrated because its a write error, so just take it back for an exchange.

hope this helps

Feb 21, 2009 | Microsoft Xbox 360 Console

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A single unreadable xbox disc, all the others work


the only thing i can think of is taking the disc back and exchanging it for another gears of war 2 disc and try that if that one does the same thing then it appears the xbox doesn't like it thats all i can suggest :)

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Cant play some games


The xbox is probably broken you can either return it for a new one or call 1-800-4my-xbox and get it repaired by Microsoft for free.

Nov 26, 2008 | Microsoft Xbox 360 Console

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Disc is unreadable??


Sounds like a defective disc, which are produced sometimes, you might be able to take it back and get a different disc but your probably going to have to shell out another 60$ if you want to keep playing past this.

If you would like to try and fix your disc yourself there are a few ways,
http://www.instructables.com search scratched disc and there are plenty of ways to fix.

http://www.instructables.com/tag/?q=scratched+disc&limit%3Atype%3Aid=on&type%3Aid=on&type%3Auser=on&type%3Acomment=on&type%3Agroup=on&type%3AforumTopic=on&sort=none is a more direct link.

please post what you decide to do.

Nov 17, 2008 | Microsoft Xbox 360 Console

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