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SHW-160H6S does not read Blu-Ray disc - Lite On PC Desktops

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Your drive doesn't support Blu-Ray

Posted on Oct 23, 2008

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Blue Ray not working


One of the advantages of owning an HP Pavilion includes playing your favorite DVDs conveniently at home or anywhere with your HP Pavilion laptop or notebook.
Whether you have Windows 7 or Windows Vista, your HP Pavilion may experience problems playing your DVDs.
For example, sometimes you may have a DVD movie skip while playing, which can happen frequently with a lot of DVD handling, such as with rental DVDs.
Perhaps your DVD player does not recognize the DVD and rejects it.
When you troubleshoot your HP Pavilion DVD player, you become more acquainted with your HP Pavilion, plus you can get back to movie-watching sooner.
Clean the DVD if you notice any skipping while playing or if the DVD stops.
You can clean the DVD by wiping it from the center to the edge using a lint-free cloth and filtered water.
Avoid watching DVD movies while you have a virus system scan operating on your computer system.
Reschedule the virus scan to another time or disconnect the scan temporarily and then reconnect the scan when you have finished watching your movie.

Disconnect from the Internet while watching movies.
Other programs on your HP computer can access the Internet and disrupt the movie as you watch.
Turn off your printer, scanners and other external devices connected to your HP Pavilion while you watch movies.
This allows your computer to concentrate its resources on your DVD player.
Install the latest DVD player updates from the HP Support and Drivers website for the best DVD performance.
Test the DVD Drive
Insert the DVD into the HP Pavilion DVD drive. Close any window that opens automatically.
Click "Start" and then "Computer."
Right-click on the DVD player icon and then choose "Explore."
Check to make certain you placed the DVD into a DVD drive.
If the HP Pavilion DVD drive ejects the disc or prompts you to insert a disc, it does not recognize the DVD.
You can also try inserting another DVD disc. If you do not see folders appear, such as VIDEO_TS and AUDIO_TX, you may have a defective disc, or the DVD may not be compatible with your DVD drive, such as a Blu-ray disc.
Try a different DVD movie.
Insert a regular CD into the DVD drive to see whether HP can read it, after you have tried playing several DVDs.
If the drive can read the CD, it may not be the DVD drive.
Have the internal ribbon cable replaced if the drive cannot read the CD, or have the DVD drive replaced if a new cable does not help.
Reinstall DVD Software Windows 7
Click "Start," "All Programs," "Recovery Manager," and then "Recovery Manager." Click "Continue" if prompted by Windows 7. This will bring up the HP Recovery Manager window.
Click "Software Program Reinstallation" and then "Next."
This will bring up the HP Software Program Reinstallation window, which allows you to reinstall the programs that originally came with your HP Pavilion.
Click "Next" and then follow the instructions provided.
Restart your computer after the driver installation.
Select "Next" and follow the directions provided to recover and reinstall the DVD player software that came with your HP Pavilion.
Reinstall DVD Software Windows Vista
Click "Start," "All Programs," "PC Help and Tools" and then "Recovery Manager." This will bring up an HP window called Recovery Manager to help you recover HP Pavilion drivers and programs.
Click "Next" and then select "Yes" or "No" when prompted to perform a program recovery.
Select "Next" and follow the directions provided to recover and reinstall the DVD player software that came with your HP Pavilion.
HP Pavilion PC Laptop Blue Ray not working
Blu-ray disc technology continues to improve and advance, so simply having a Blu-ray player in your computer doesn't guarantee that all discs will play immediately.
The Hewlett Packard DV7 Entertainment Notebook has a Blu-ray player, but as the technology advances you have to keep the software and firmware on the system up-to-date to ensure compatibility.

Reboot your Pavilion notebook.
A minor miscommunication between the disc drive and Windows Vista or 7 may lead to a disc read error.
Rebooting clears your system's memory and forces Windows to reload all of your device drivers, which may resolve a minor kink.
Play your Blu-ray disc to see if the problem is solved.
Open QuickPlay and update it.
Double-click the "Update" button to open "Updates and Enhancements."
Double-click "Get the latest QuickPlay updates."
Select "Download now!" on the next screen and wait while the file downloads and installs.
Close and reopen QuickPlay and insert the Blu-ray disc again.

Update MediaStart regularly.
This program tracks updates for your Blu-ray player's firmware, the software coded onto the device to tell it what kinds of discs it can read.
Open MediaStart and select "Update your MediaStart." Updates are only listed when available, so if you don't see an update, check back in a few weeks.
Each update for the Blu-ray player enables you to play more recent discs, since some interactive features may not be compatible with older software.
Restart after each update.

Update your software on a disc-by-disc basis.
According to HP, some Blu-ray discs have special content protection and require new codes for you to play the movie.
These codes or disc-specific updates are stored on the disc.
If you are prompted to download a free update after inserting a disc, follow the prompts to do so. The updates will be different for each disc.

Check to make sure your player will play regular content if you continue to have issues with Blu-ray discs. It may be that the error is related to the drive, not the type of media.
Try a CD-ROM or a standard DVD to see if the disc responds.
If not, contact HP for a replacement or for drive-related troubleshooting.


HP blueray problems
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3744231&prodTypeId=321957&prodSeriesId=3744231&objectID=c01361837

Jul 23, 2013 | HP Pavilion PC Desktops

1 Answer

How to fix my PHILIPS DH4B1S 4x SATA HH BLU-RAY OPTICAL DISC DRIVE form loseing its reading abiltiy


I'm assuming that this drive is losing its ability to read discs. This happens to any drive over time, but, if the drive isn't that old then try getting a lens cleaning kit as dust can be cleaned with a cloth, but grime and oils can't. This should prolong your drive for some time.

Jul 03, 2012 | Alienware PC Systems Area-51 750i PC...

1 Answer

Blue ray disc driver not reading discs... model # dx4320-39


If its not reading any disks then the drive is bad. if its reading all disk but the blu ray disk its either bad or you dont have software on board to decode them

May 07, 2011 | Gateway DX4320-39 (99802762162) PC Desktop

1 Answer

Installing blu-ray drive on hp m8200n - dvds not read


Look at the back of both drives, there should be some tiny jumpers located next to where you plug the data cable in. One drive should be set to master and one drive to slave. Chances are you have both set as master. Change one to slave and your problem should go away.

Jan 12, 2009 | HP PAVILION M8200N PC Desktop

2 Answers

My ps3 wont read the gaming discs


and of course you tried those discs on another ps3 unit and they worked fine right?

you know that Blu-Ray lens in PS3's, they die too quickly. Try a CD Lens cleaner first, if that doesn't fix it, go for warranty - contact manufacturer.

Nov 26, 2008 | PC Desktops

1 Answer

Cd drive isn't working


I just had this happen to me as well. Try opening the case and re-seating all the connectors on the DVD drive and the mother board. If the drive still will not operate after that you may have to purchase a new one. They are fairly cheap and easy to install.

Nov 15, 2008 | PC Desktops

2 Answers

Software acer arcade deluxe not open


Ok....I have the same problem...Acer Arcade Deluxe can't read any of the new blu-ray discs coming out after the first of April.....

I've been in contact with Acer Support by email....and they can't help us....well they're not.....I did everything they asked....Factory restore....which is the stupidess idea.....the program needs an upgrade...and its not by reinstalling the older version that it will work....any way....after 12 emails...they told me to call Acer support...and I didnt get the chance to speak with anyone...the computer said that my serial number was not supported by their phone service and i should trying contacting by email.....

Vicius circle going on.....

Anyway...everyone who bought Acers with a Blu-ray player in it...all got screwed up big time....they stop selling them in stores..and Acer Arcade Deluxe has been discontinued by Cyberlink Corps. ....so there is nothing we can do....the only way this could be fixed....Acer would have to buy everyone a new software that read blu-ray discs like Power DVD 9 Ultra...thats sells for more than a 100$....

BTW I got my notebook 4 months ago...1000$ and already i cant read blu-ray.....

Apr 28, 2008 | PC Desktops

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