Question about Canon Office Equipment & Supplies
Ink has been replaced but apparently not recognized by printer
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Posted on Jan 02, 2017
SOURCE: Ink absorber
A special service software program is needed to reset the internal counter for the ink absorber.
Posted on Sep 01, 2009
Try removing the cartridge and cleaning the cartridge contacts in the printer with a cotton swab dampened with isopropyl alcohol. When the contacts are dry, lightly scrub them with a white pencil eraser (the red ones are too coarse and may cause more problems), then wipe clean with a dry cotton swab.
If that doesn't help, open up the printer and find the other end of the ribbon cable connected to the print head carrier. There is often some sort of locking clamp on that connector. Unlock it, pull out the ribbon cable and clean the contacts on that end, then reassemble. (The lock may be a sliding sleeve around the cable (it only comes out about a millimeter) or a flip-up plate. If there is nothing like that, the cable is a friction fit and pulls out with a small amount of force. Some very cheap printers use a permanently attached connection).
Explanation: It is possible that there is a second drive voltage to the print heads that isn't connecting, but its failure doesn't prevent normal communications to the cartridge using the logic level voltage.
Posted on Dec 09, 2009
I know this is frustrating. I am all for recycling and using refilled ink and laser toner cartridges. However, the manufacturers make most of their money from ink and toner sales. So, from time to time, they will encode or datecode cartridge chips. The only times I've been ale to get around this is by using at least one genuine OEM cartridge to trick the printer. If that does not work, try another et of refills, or you will have to use only OEMs.
Posted on May 02, 2010
Testimonial: "guru u da man. thnx"
Tips for a great answer:
1 Replace the Ink Cartridge that has failed.
2 If the message continues to appear, clean the electrical contacts
inside the Ink Supply Station (power OFF the Printer first).
3 If the message continues to appear after cleaning the Ink Supply
Station, replace the Ink cartridge again.
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