Question about Dyson DC15 All Floors - The Ball Bagless Upright Cyclonic Vacuum
Posted by Anonymous on
The advice on resetting your machine will depend on which model of Dyson Ball you own. If you have a DC15, you can reset the machine by following the steps shown in our online support guide:
If this is not the machine you own, please visit www.dyson.com and click 'Support', then select your model from the list.
If you'd like any further assistance or advice, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).
Dyson Online Customer Support
Posted on Feb 23, 2012
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Posted on Jan 02, 2017
SOURCE: The carpet brush on my
Hi there, it's Jack at Dyson.
DC25 doesn't include a dedicated reset switch - instead, the reset mechanism is built into the main on/off and brush control switches.
Once you've checked the cleaner head for obstructions and removed any threads or hair from around the brush bar and endcap, you should be able to resolve your issue by following the simple steps shown in our support video guide: https://www.youtube.com/watch?v=q--faamcC7g
If you're still having difficulties, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks over the phone.
Posted on Jun 09, 2011
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