No fresh air smell from EcoQuest Fresh Air 2.0. What is the fix for this? Everything else seems to work
The FA2 uses several technologies for purification. The "normal" mode produces purifiers using the honeycomb RCI cell and UV light. This has little or no odor.
Open the back of the machine, or shine a flashlight through the front to make sure the white 4" plate is inserted, closest to the back screen. If it isn't, you'll need to either put one in, or order one from Vollara (new EcoQuest company name) @ 1-800-989-2299. You can use #16618 as the dealer referral number if you are no longer in touch with the registered distributor who sold you the machine.
When you turn the machine to "purifier," you should then detect the "fresh air" smell. You'll see square footage numbers, which you should set according to the immediate area, NOT total for the building! Also, the machine directs the air flow to the sides in a "V" shape, rather than straight ahead. So if you're standing close to the machine, smack-dab in the front/center, you may not be able to smell any of the purifier!
When the machine is on "Away" mode, the purifier and fan are ramped up to maximum strength, and you can choose 2, 4, 6, or 8 hours for this super-sanitization. At then end of that time, the machine will return to whatever setting you had it on for daily operation. No people or pets should be in the immediate area, because the purifier is strong and likely to be uncomfortable. (Set the timer for 2 or 4 hours less than the time you expect to be "away," to allow the purifier levels in the home to return to a pleasant level.)
Hope this helped.
Jan 20, 2011 |
Ecoquest Fresh Air Air Purifier