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Emachine w4682 My system does not detect the presence of my CDRW and DVD drives. I put a cd in and nothing happens, how can i fix it

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  • dj7thward Oct 26, 2008

    i have a ! on the drives icon and i can't update them. there are 2 drives DVD ROM & CD/DVD-RW and both have a yellow ! on the icon

  • dj7thward Oct 27, 2008

    i get--- welcome to the hardware update wizard box and if you have install CD insert it and two choices install software automatic or install from a list. the DVD player opens and closes ok, you hear a little spin then nothing. also i get a message windows cannot start this hardware device because its conf info (in the registry) is incomplete or damaged (code 19).

    my DVD model is NEC_DVD_RW ND-1300A

    CD model is J LMS XJ-HD1665

  • Jerry May 11, 2010

    Did this all of a sudden happen? Was there any changes made and this happened?
    Does My Computer show any CD/DVD drives?
    Please clarify.



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Go to control panel>system>device manager and see if the cd/dvd drive is shown there. If it is click on the + sign, right click the drive and go to properties, click on update driver and see if this helps.

Posted on Oct 24, 2008

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  • Debs
    Debs Oct 26, 2008

    what happens when you try to update the drivers?

  • Debs
    Debs Oct 27, 2008

    Why not try uninstalling the drives in device manager, reboot and let windows pick them back up as new hardware and they should then be installed automatically. To uninstall go back to device manager right click the device and click on uninstall.

  • Debs
    Debs Nov 03, 2008

    http://www.driver-updates.net/?k=Driver%...



    download this driver detective and let it pick up the drivers that you need and install.



    Hope this helps

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Help with emachine T5224


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver You might have to physically unplug the leads for this cd/dvd computer then plug them back in restart your this should activate the found new hardware wizard. If this does not fix the problem it might be a registry problem "you only need to do the following" if you cant see your disk drive in windows explorer Close all open programs Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class {4D36E965-E325-11CE-BFC1-08002BE10318} This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column. Upper Filters Lower Filters Upper Filters.bak Lower Filters.bak If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. Hope this helps. if this fails to fix the problem

It could be a problem with the lens you could use a liquid type lens cleaner place 2-3 drops on top of a cd/dvd then run it

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I don't know how to download cd's and dvd's on dell EL-1210-09


What do you mean download cd's and dvd's? You don't download them, you simply put them in the drive and play them. If you purchased a music cd or a movie dvd that you want to play or watch, then just put it in the drive. The system will recognize it and automatically open Windows Media Player for you to play it or you can open it yourself if autoplay is not active.

Exactly what is it that you are trying to do?

If you are talking about putting a blank cd or dvd into the drive to copy music or a movie to it, that's another story and will take a while to explain. You will basically need to make sure your CD/DvD drive can burn CD's or Dvd's. Then you will need some type of burning software (later versions of Window Media Player will burn).

Click Start/My Computer and look at your devices. if your DvD/CD Drive is listed look for RW which means rewritable (it can burn or copy). If it say DVDrw it can read and write dvd's. If it says CDrw it can read and write cd's. You can also look on the drive door on the computer where you would place the cd or dvd. If it says Rewritable CDrw (it can write cd's) or DvDrw (it can write dvd's). If it says ROM (read only media), that means it can Read Only and not write.

If the drive is rewritable then the software such as Media Player will allow you to go find what you want to put on the cd or dvd. You have two ways of putting things in the software to burn or write. You can copy and paste, or you can drag and drop.

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Windows won't start and I put the disk in to erase all memory and nothing happened.


start enter set up (if possible). In BIOS change cd/dvd to first boot device. save and quit. Then try to erase hard drive. If you can go into safe mode tr to do a system restore, or last known good configuration.
Good luck

Sep 27, 2010 | E-Machines eMachines Desktop PC

1 Answer

EMachines Desktop PC: when inserting a cd drive,nothing happens...


First thing to do is check whether your optical drive is visible in Device Manager:
Right-click on "My Computer" and select "Manage".
Click Device Manager, then look for a DVD/CD-ROM drives section on the right and expand it (click the plus).

If you dont see your optical drive listed there, or you don't have a DVD/CD-ROM drives section in Device Manager then your PC is not detecting the presence of the drive. In this case if it is a desktop PC you need to make sure both power and data cables are securely connected. If it is a laptop, you may need to just reseat the drive (due to its connector no longer making good contact with your mainboard). This would be a case of unscrewing the relevant screw underneath, pulling the device right out (possibly cleaning the contacts, if dusty), then pushing it back in firmly before putting that screw back in.

If on the other hand you DO have an entry in Device Manager for your drive but it has a yellow exclamation symbol next to it then that means there is a driver issue. This is commonly caused by uninstalling some particular cd burning software. It can be fixed by a simple registry edit...
Run Regedit (Start Menu->Run. Type "regedit", press Enter.)
go to "HKEY_LOCAL_MACHINE_SYSTEM \CurrentControlSet \Control \Class \{4D36E965..."
Delete the "UpperFilters" and "LowerFilters" entries. (These will get regenerated...)
Then reboot your computer. Hopefully problem solved.

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2 Answers

When using the restore discs on my emachine w4682, restore freeze


In that case unfortunately, you are probably going to have to get a Windows DVD. Set the laptop to boot off DVD, and reformat and do a complete reinstall.

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1 Answer

I have Emachine 2002 model W4682 problem with all


You should have gotton a cd with the orginal drivers with you machine. They may also be hidden on you machine.

Remember that the maker of your machine is gateway. I suggest calling them if you have no luck with the emachine division. The company called Acer is the parent company of all of them. That should help. Emachine is not the bst cmpany outthere when it comes to customer service. What is not working correct on your machne??

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Problem getting cd or dvd to be recognized as loaded


Please try to clean the lens with a lens cleaner...

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1 Answer

I am running windows xp on my computer and i can't get windows mediaplayer to detect any of my dvd\cdrw so that I am able to burn cd's what should i do.


There are three way to burn in your system .
  1. The burn software comes under with windows xp it is easy to write or burn the data into the cd\dvd.put the empty cd into the cd drive place the data which you want to write right click and send to , cd drive . same process for all the data which you want to write not for excess the space of cd\dvd disc.
  2. The writing software are available for cd\dvd drive while you buy the drive . that named like a nero express , in that software you can write and erase the rewritable disc and gives the maximum speed to write for storing.
  3. you can download the microsoft windows mediaplayer from the web site microsoft.com for free.the new version are also available.
these are the intial steps to slove your prob please try it and inform me.

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1 Answer

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I suggest that you replace that optical drive and down load the restore disk from the manufacturers' website.

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