Question about HP PhotoSmart Office Equipment & Supplies
HPC 6180 all in one, machine can print from internet but cannot scan or copy.
I have the same printer, and I just re-installed it a few days ago. I had just performed a clean re-installation of my Windows operating system to clear up my slow machine.
Assuming there's basically nothing wrong with your printer, I suggest that you un-install your printer, then download and reinstall the driver software like I did. Print this solution out while your printer is still working, & follow these directions.
First, follow this link to get to the HP software for your printer (Copy & Paste it into your browser's address bar):
Choose the appropriate Operating System for your computer from the drop-down menu.
Click on: Driver-Product installation software
Next, click:"HP Photosmart Full Feature Software and Drivers" link.
Next, Close out the "Your Input is valuable" popup window, should it appear.
Next, click on the link after "File Name:" to begin download. "Save File"
Now you have the most up-to-date drivers for your C6180 for your re-installation!
Now unplug your printer from power and USB connection to your computer.
Go to your Start menu, then Control Panel & select Add or Remove Programs & remove all programs related to your HP.
You should now have your old driver software un-installed. Now run the new Software that you downloaded and saved. It will take about an hour. Do not plug in your printer's power & USB cable until prompted by the installation software! If you select all the options available for installation, I'm confident that you will have included the scanner & Fax functions.
Good luck, Brian!
Posted on Feb 11, 2012
Testimonial: "Thanks for the help, but it unfortunately did not help, i tried everything from hp help forums and software downloads, but nothing helps, after 2 weeks messing about with it, have given up. it must be a fault on the machine. thanks for your time and effort on my behalf. best wishes brian."
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Posted on Jan 02, 2017
Close the Digital Imaging Monitor.
◄ Start or restart the services :
1. HP Cue Device Discovery.
2. HP Net Device Discovery.
◄ Run Digital Imaging Monitor.
◄ Wait for a Minute, if the configuration screen appears it is done else refresh the HP Cue Device Discovery
◄ Restart the Printer
◄ 99% chances of resolution and in the other cases a proper uninstall and reinstall is needed
If the issue still remains then :;
Added the files to the firewall exception list
C:\program files\HP\digital imaging\bin\hpiscnapp.exe (version 10 software )
•C:\program files\HP\digital imaging\bin\hpqscnvw.exe (other than version 10 software
•C:\program files\HP\digital imaging\bin\hpqste08.exe
•C:\program files\HP\digital imaging\bin\hpqtra08.exe
•C:\program files\HP\digital imaging\bin\hpqthb08.exe
i. 68: dhcp client
ii. 80: web server
iii. 137:UDP Port 137 netbios-ns (UDP)
iv. 139: netbios-Session (TCP),
v. 161: snmp. (UDP)
vi. 427: srvloc. (UDP)
vii. 5353: mDNS
viii. 9100: pcl/pjl print.
ix. 9101: debugging tcp recv/send
x. 9102: debugging tcp send
xi. 9103: debugging udp recv/send
xii. 9110: echo
xiii. 9220: generic gateway (scanning, pml).
xiv. 9290: scan.
xv. 9280: generic gateway
xvi. 2500: scan.
Posted on May 25, 2008
SOURCE: HP Photosmart C6180 won't print
won't make a Document copy...because it won't print in black ...will print in color any time from PC.
rebooted...won't print black in alignment or cleaning modes.
Posted on Jul 14, 2008
Check the following steps:
Connect the printer directly to the wall outlet and
1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the connection port.
2. Wait 30 seconds.
3. Plug in the power only.
4. Repeat steps 2-4 two more times.
5. On the third time after plugging the unit into power, reconnect the connection port from the all-in-one to your computer.
1. Unplug the power cable from printer when the printer is powered on.
2. Press and hold # and 6 while plugging in the power cord
Try to check the result.
Posted on Nov 21, 2008
Apparently some defective components were used in the construction of the logic board (see photo). On my C6180 there were 3 failed capacitors (the green cylinders - the puffed top indicates failure) and a 4th from the same manufacturer (TEAPO - many unfavorable web references to this manufacturer). I purchased 3x 330uF 16V and 1x 680uF 10v rated to 105 degrees Celsius (total about 60cents). On the logic board, the capacitors I replaced are labeled C613, C614, C660 and C662. If you are not comfortable replacing the parts yourself (or don't have a soldering tool), you will have to find someone who will. The time to repair should be less than 30 min - I did it in 25 min with only a solder pen. This also fixed the ink system failures the printer was having. A similar fix may apply to other printers produced by HP around this time.
Posted on Oct 03, 2010
Tips for a great answer:
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The 6180 memory device refers to the removable memory devices that can be loaded into the slots on the front of the machine, not the scanner. Your devices are configured wrong.
The scanner is a TWAIN device and therefore requires a Twain driver. Accessing Twain sources requires you to SELECT SOURCE for your scanning software.
Just un-install, re-boot, then re-install the drivers for the 6180. Make sure to allow the resident software that runs on your PC to run in the background. HP needs the "ImageMonitor" and other software to run in order to "feed" your scanning software.
Oct 15, 2007 | HP Photosmart C6180 All-In-One InkJet...
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