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Hp C6180 printer will not copy or scan

HPC 6180 all in one, machine can print from internet but cannot scan or copy.

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  • 963 Answers

I have the same printer, and I just re-installed it a few days ago. I had just performed a clean re-installation of my Windows operating system to clear up my slow machine.
Assuming there's basically nothing wrong with your printer, I suggest that you un-install your printer, then download and reinstall the driver software like I did. Print this solution out while your printer is still working, & follow these directions.
First, follow this link to get to the HP software for your printer (Copy & Paste it into your browser's address bar):

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=1153494

Choose the appropriate Operating System for your computer from the drop-down menu.
Click on: Driver-Product installation software
Next, click:"HP Photosmart Full Feature Software and Drivers" link.
Next, Close out the "Your Input is valuable" popup window, should it appear.
Next, click on the link after "File Name:" to begin download. "Save File"
Now you have the most up-to-date drivers for your C6180 for your re-installation!
Now unplug your printer from power and USB connection to your computer.
Go to your Start menu, then Control Panel & select Add or Remove Programs & remove all programs related to your HP.
You should now have your old driver software un-installed. Now run the new Software that you downloaded and saved. It will take about an hour. Do not plug in your printer's power & USB cable until prompted by the installation software! If you select all the options available for installation, I'm confident that you will have included the scanner & Fax functions.

Good luck, Brian!

Posted on Feb 11, 2012

Testimonial: "Thanks for the help, but it unfortunately did not help, i tried everything from hp help forums and software downloads, but nothing helps, after 2 weeks messing about with it, have given up. it must be a fault on the machine. thanks for your time and effort on my behalf. best wishes brian."

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Posted on Jan 02, 2017

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hashir4u
  • 79 Answers

SOURCE: Can't scan from printer or computer

Close the Digital Imaging Monitor.
◄ Start or restart the services :
1. HP Cue Device Discovery.
2. HP Net Device Discovery.
3. HPQCS08.
◄ Run Digital Imaging Monitor.
◄ Wait for a Minute, if the configuration screen appears it is done else refresh the HP Cue Device Discovery
◄ Restart the Printer
◄ 99% chances of resolution and in the other cases a proper uninstall and reinstall is needed
************************************************************************
If the issue still remains then :;
Added the files to the firewall exception list
C:\program files\HP\digital imaging\bin\hpiscnapp.exe (version 10 software )
•C:\program files\HP\digital imaging\bin\hpqscnvw.exe (other than version 10 software
•C:\program files\HP\digital imaging\bin\hpqste08.exe
•C:\windows\system32\hpzipm12.exe
•C:\windows\system32\hpzinw12.exe
•C:\program files\HP\digital imaging\bin\hpqtra08.exe
•C:\program files\HP\digital imaging\bin\hpqthb08.exe
i. 68: dhcp client
ii. 80: web server
iii. 137:UDP Port 137 netbios-ns (UDP)
iv. 139: netbios-Session (TCP),
v. 161: snmp. (UDP)
vi. 427: srvloc. (UDP)
vii. 5353: mDNS
viii. 9100: pcl/pjl print.
ix. 9101: debugging tcp recv/send
x. 9102: debugging tcp send
xi. 9103: debugging udp recv/send
xii. 9110: echo
xiii. 9220: generic gateway (scanning, pml).
xiv. 9290: scan.
xv. 9280: generic gateway
xvi. 2500: scan.

Posted on May 25, 2008

  • 1 Answer

SOURCE: HP Photosmart C6180 won't print

HP C6180
won't make a Document copy...because it won't print in black ...will print in color any time from PC.
rebooted...won't print black in alignment or cleaning modes.
Any ideas?

Posted on Jul 14, 2008

sagarjd
  • 95 Answers

SOURCE: HP C6180 ''Unable to scan, copy or send a fax''

Hi,


Check the following steps:


Connect the printer directly to the wall outlet and


1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the connection port.
2. Wait 30 seconds.
3. Plug in the power only.
4. Repeat steps 2-4 two more times.
5. On the third time after plugging the unit into power, reconnect the connection port from the all-in-one to your computer.



1. Unplug the power cable from printer when the printer is powered on.

2. Press and hold # and 6 while plugging in the power cord



Try to check the result.


Regards,

Sagarjd

Posted on Nov 21, 2008

  • 1218 Answers

SOURCE: Unable to scan, copy or fax message on HP C6180

Please follow the steps and then let me know the results:Click Here

Posted on Aug 23, 2010

  • 100 Answers

SOURCE: printer keep restarting. c6180 hp photosmart

Apparently some defective components were used in the construction of the logic board (see photo). On my C6180 there were 3 failed capacitors (the green cylinders - the puffed top indicates failure) and a 4th from the same manufacturer (TEAPO - many unfavorable web references to this manufacturer). I purchased 3x 330uF 16V and 1x 680uF 10v rated to 105 degrees Celsius (total about 60cents). On the logic board, the capacitors I replaced are labeled C613, C614, C660 and C662. If you are not comfortable replacing the parts yourself (or don't have a soldering tool), you will have to find someone who will. The time to repair should be less than 30 min - I did it in 25 min with only a solder pen. This also fixed the ink system failures the printer was having. A similar fix may apply to other printers produced by HP around this time. acca299.jpg

Posted on Oct 03, 2010

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HP 6180 Print Problem: I'm getting horizontal streaks when printing either in colour or black, Have cleaned the heads through the printers tool box and ued both levels of cleaning. Also aligned the pr


Fill an old black cartridge with hot water and scan and copy something with a lot of black on it. cleaned out my black ink clog after about 12 copies. Put new ink in and it's working fine. Oh yeah, use a syring minus needle to fill lower o-ring on back of cartridge.

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I have the HP 6180 Photosmart All in One and I have a newer GaTEWAY COMPUTER. It will not scan my documents and I really am afraid to run the software, as it may stop printing for me. I am not really savvy...


Hi,

Please give me below information and we can narrow down to fix this problem.

  1. What is the operating system of Gateway Comuter?
  2. Do you get any error message while scanning? what is that error?
  3. Were you able to scan earlier?
  4. How is the printer connected; by USB cable? Ethernet? or Wireless?
Regards,
Riztecj

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My HP 6180 has very squeaky feed wheels. Is there


At the back of the printer is a door. Open door and put some very thin oil(firearm or sewing machine oil works well) either sides of the shaft that the black rollers are on.



Good luck

Jul 20, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Hp 6180 won't scan, copy or fax


Well its the issue with the printer drivers taking a dynamic ip address.all you need to do is uninstall the printer network drivers,insert the s/w cd that came with the printer and then click on add a device ,it would install the printer drivers all over again.

Jun 18, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Wireless HP 6180 PhotoSmart All in ONe will not scan document to my computer


Well its the issue with the printer drivers taking a dynamic ip address.all you need to do is uninstall the printer network drivers,insert the s/w cd that came with the printer and then click on add a device ,it would install the printer drivers all over again.

In case it doesnt you can always contact a free online technical
support with an online live techbuddies technician at
http://tinyurl.com/m7ghqz

May 30, 2009 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

HP C 6180 will not not print or scan


As an IT admin at a small school district I can attest to the scan in print issues via network with this model. Our eventual solution after HP provided little help was to USB it to a workstation and then share it with limited rights to users. It was most stable otherwise with only bare drivers loaded and not using any associated HP software

Apr 24, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Hp photosmart c6180 all in one printer will not scan or copy


The scanner bulbs ahve gone bad.U need to get it them replaced.Before that try resetting the printer using the # and the number 6 buttons,holding them down and then inserting the power cord at the back of the printer.
see if it works.

Mar 25, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Photosmart 6180 won't print black


Been ther and done all of the stuff Have pulled the ****** apart... wont go into detalis try copy black only sheet of text 12x20 times then run head clean I was getting white sheets output if no black run 25x3 times black only on copy then do head clean For me Voila! BLACK Inkypete

Jan 10, 2009 | HP Photosmart C6180 All-In-One InkJet...

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Printer will only print, not copy fax or scan


Hi,
It is possiblethat the all in one solution software you used in XP doesn't work with Vista, after some update or other. You did the right thing by uninstalling and reinstalling. Make sure you have the correct driver from the HP site..

But you can still scan and copy by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie HP C6180) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

Hope that helps.

Chris (ziraffa)

Jan 07, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Scanning


The 6180 memory device refers to the removable memory devices that can be loaded into the slots on the front of the machine, not the scanner. Your devices are configured wrong.

 

The scanner is a TWAIN device and therefore requires a Twain driver. Accessing Twain sources requires you to SELECT SOURCE for your scanning software.

 

Just un-install, re-boot, then re-install the drivers for the 6180. Make sure to allow the resident software that runs on your PC to run in the background.  HP needs the "ImageMonitor" and other software to run in order to "feed" your scanning software.

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