Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer
I have installed a new color ink cartridge but the printer is not recognizing it and tells me to put in a new one. I have taken it out and reinserted, turned off, unplugged, help. thank you . Nanette
Hi, if your printer is telling you that you stillhave to replace the cart even if you have just replaced it with a new one, it might be that the one you are installing is defective. you can try installing a different cart. if this issues persist, then i suggest you contck kodak's tech support hotline 800.421.6699
Posted on Oct 24, 2008
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In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer ONLY WHEN PROMPTED, to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Activate head cleaning before a test is taken. Sometimes it is possible that the head is not reacting to the need of the PC command or can be an issue with ink drying or poor ink cartridge contacts. Sometimes the power supply unit must be checked as a poor SMPS unit can deliver low voltage and cause issues to the printer function. Check all the leads and connections of the mother board , the tags to the ink cartridge. Also check the mechanical settings of the ink cartridge , if jammed or tight remove motor and manually free the drive before it is set back.
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