Question about Rheem Water Heaters
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Posted on Jan 02, 2017
This worked for me in the same situation. There is a filter inserted into main gas/ water control valve that senses water flow restriction. The sensor is connected to the gas valve. If it senses inadequate water flow it tells the gas valve to shut down so the water in the heater won't boil. Very expensive part. If you do find the filter clogged, a sediment water filter shoud be install on the inlet side of the water piping.
Posted on Oct 13, 2009
Assuming you are talking about the temperatur/pressure relief valve, it is stuck open.
1. Turn off gas or electric to water heater
2. Close water supply to water heater
3. open hot water faucet on nearest fixture to depressurize hot water system.
4. close tpr valve (you may have to push in on the center spine. It may be resistant to closing from sediment. If so, opening and closing several times may solve that issue.
Once you get the tpr valve closed, close the faucet and open the supply valve. If the tpr stays closed, go ahead and turn on the gas/electric and re-light pilot and turn on control etc.
If the TPR blows again, you will need to replace it. YOu can buy a new one at any plumbing supply store. Shut down the heater again, drain a bit of water out using the valve on the bottom of the tank. there is probably copper pipe connected to the TPR valve which you may have to cut or maybe can just unscrew. The TPR threads out of the tank, install the new valve (make sure to use pipe dope or teflon tape.
Posted on Jan 04, 2009
I had this problem with the C2 11 error code. My unit is 1.5 years old. I called Paloma and they emailed me an 11 page document to clean the burners. I am not an HVAC but I got the feeling that's who the instructions were for. Very difficult but you can do it if you're handy. You basically take apart 1/2 the unit, be carfull not to lose any screws and label all the little brackets that come off. It took me 2-3 hours to get to the burners. I used a can of air (for keyboards-electronics) to blow on the burners and clear any build up. After putting it back together (carefull to make sure the 3 gas tubes make a seal when re-installed) the unit works. I did this today so I'm not sure the unit will still work in a week/month. I am dreading having to do this every year to keep the unit running.
Posted on Oct 21, 2009
Testimonial: "THIS WAS THE PROBLEM THANKS"
I just had the same problem and I fixed it in about an hour or 2.
First shut off the gas,water and power(unplug it)
Take off the cover
There are about 20 screws above the electrical circuit board.
You have to remove all of those screws to remove plate that is covering the burner assembly.
The burner assembly has these 3 pins that look like number 7's
these are covered with build up and gas can't flow right.
That's why you get the c211 error not enough gas.
Take a wire brush and gently remove any build up,
I also cleaned the thermocoupler which is next to the burners.
It looks like a metal pin with a couple of wires coming out of it this was also very dirty.
I took a can of air and basically freshened it up
It works perfect now.
Email me with any Q's at Mario@myredr.com
All that you need is a long phillips screw drive and a drill because its about 25 screws
The burner assembly has 2 screws all the in back underneath the assembly once you remove those 2 the assembly comes out . You don't have to disconnect any wires.
Posted on Oct 29, 2009
I had the same problem with my Paloma a year and a half after installation...contacted Rheem\Paloma\Richman customer service (800-432-8373) and they recommened a local installer in my area. The technican diagnosed the problem as the "flow control valve"; he managed to get Rheem/Paloma to cover the part under warranty...I only had to shell out the money for the install.
Posted on Nov 11, 2009
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