I dropped a pot on the top and cracked it. glass top no good and to expensive to replace but the cooktop was only two months old when takin out of service. would be GREAT for someone who is having a element problem. or if someone knows where i can get another top please post.
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TURN OFF CIRCUIT BREAKER. Lift out cooktop, remove all machine screws holding the glass frame. Remove plastic knobs and lift glass top straight up. Make sure rubber gromits are not ripped or torn. Unscrew the small screws on the selector switch and then lift up and tilt over the small aluminum chasis holding the switches to expose the wiring connections. Pull off the wires and pull out the defective switch. Replacre switch, connect wires, re-seat switch chasis, and secure switch with screws. Carefully drop in the glasstop lining up the switch shafts and the rubber grommets. Secure the top with machine screws and drop back in the cutout.
sorry to say no , if you try to peal it off or scrape ot off you will crack the cooktop . this keeps happening i have seen it at around 4 times for some reason revere ware melts . there should be a warning in the manual ( i know ge does have the warning about copper bottoms ) . replaceing the cooktop or the whole stove is the only "true" answer .... sorry .....Please if this answer helped , please rate this 3 or 4 stars . and keep me in the paid answer department . A 1 or 2 may knock me down into the unpaid ranks. Thanks Cactus Bob
It all depends on our capabilities... The top isn't all that difficult to replace. If it were me, I would call GE Factory Service 1-800-432-2737 or schedule an appointment online at www.geappliances.com as there may still be a warranty on the top which is expensive...
It sounds like the burner needs to be replaced. When they burn out sometimes they short out to ground. The cooktop will have to be removed from the counter and the glass top opened. You will probably be able to see where the element is burned out. Replace it and you should be fine. If it is too expensive to fix just disconnect the wires to the burner where they attach to the control . Then you can use the remaining burners. I really don't know what a replacement burner costs. An open coil is around $30.
The cooktop will need to be removed from the counter. Turn it upside down and remove the screws. The biggest problem will be removing the cooktop from the counter. Sometimes it is not worth fixing as the part could cost around $400. NEVER use a cracked top as it could suddenly explode. This is tempered glass and very unstable if cracked or chipped.