Question about iLO 3200 32 in. LCD Television
I can't get the TV to respond to anything other than on/off. I have tried from the side buttons and from the remote. I can turn it on and off but no menu, +/-volumn,+/- channels, entering channels by numbers....none of the buttons on the remote do anything except the Power button. It comes on and reads ANALOG TV as usual then identifies the Channel A 47 with the word Mono underneath.... It plays the channel just fine but that's it..... just that one channel.... Then last thing I recall having done was gone into the TV Menu and set the channels... Could I have screwed something up there? Is there a way to reset the thing back to factory defualts?
I recently bought an ILO 32 HDTV with the same problem. I searched every site I could find for a solution. I finally found someone that gave me the direction to replace the Main Board for the TV. This is the board that you can plug your exteranl devices into, computer, dvd, HDMI etc.
The phone # to Digital Age is 909-974-2859. These are the people who can send you the part you need. Also the remote that I have is RC-500, which is the newest remote control for the new Main Board. I would suggest getting this remote.
The price of the board was $123.89 with $10.00 shipping. It only took 4 days to get the board from Ontario California, and yes they do speak english.
I removed the backpanel myself and then removed the metal cover over the Main Board. Remember to mark all of your wires and screws so you can put them back in the same location. The connections are all quick disconnects and the board is one piece. I had the board replaced and the back panel back on within an hour. All buttons working on the TV and the remote control, and the TV is working great with sound.
But I do not have the Manual......does anyone have the manual? I am willing to help anyone with a fix for their TV for a copy of the TV Manual.
I hope the information I have given helps in anyway possible,
Posted on Sep 27, 2008
I HAVE THESAME ISSUE AND MODEL TV.. ITS THE DAMN BOARD UNDER THE COVER.. IM A TECH..THERESA SMALL IC NEAR THE CABLE THAT CONNECTS TO THE CONTROL PANEL.. IT BURNT OUT!!! SO U HAVE 2 REPLACE THE WHOLE BOARD
Posted on Jun 06, 2010
I can't get my color right anybody no a good setting so that my picture is clear?
Posted on Oct 07, 2008
Matthew D. Schelkopf [email@example.com]
Class Action Lawsuit Attorney investigating a case against iLo
iLo Has had my TV for 5 Months now!!!
Posted on Jul 10, 2008
ILO TV is made by tatung.
Posted on May 18, 2008
The phone number for the WAL MART version
iLO 32HD is 1-800-216-5156 7:30 AM to 5:00PST
You must have your model number,serial # and a copy of a reciept for them to even start talking to you...
You must be a shop to purchase parts.. Their operators are RUDE..
They say if it's out of warranty it's 149.99 to repair it + parts + shipping...There located in California
This is now a CHALLENGE for me... more info to follow
Posted on Feb 22, 2008
Someone post the tech-support contact information for this iLO company.
The german electronics comany at www.ilo.com has a huge disclaimer on their web site: We are NOT iLO home electronics. Apparently this wal-mart el-cheapo company has a very bad track record.
If there's a class action lawsuit, let us know about it!
Posted on Feb 22, 2008
Hold the menu button on the tv. as long as you hold the menu button, you can use the remote to control the channels, menu etc. my solution, tape down the menu button on the tv
Posted on Dec 09, 2007
Sorry but is not a defualts problem, and there is nothing that you can do, so call a tech or better take it to a shop and pray for a cheap repair....good luck
Posted on Aug 08, 2006
Shopjimmy.com you need a new control board easy fix diy
Posted on Apr 14, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
It's unlikely that a setting you changed in the user menu would have locked out both the remote and the panel.
It sounds to me like the micro has gone bad. One other option, is a stuck or damaged button assembly. Corrosion on the button board can lock the micro.
Posted on Nov 22, 2007
The symptoms your TV is experiencing is due to a power supply that is not longer providing the 5 volts properly to the circuitry.
It seems to be a common failure on these TV sets.
Posted on Apr 29, 2008
This particular model of tv has a problem with the control board.
This is a common problem with this unit. You can find control boards on EBay, or through a local technician. Please refer to our online technician list for a professional near you.
Good luck :)
Posted on Jun 20, 2008
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