Question about iLO 3200 32 in. LCD Television

10 Answers

ILO LCD Color HDTV does not change channels / volumn...just turns on/off

I can't get the TV to respond to anything other than on/off. I have tried from the side buttons and from the remote. I can turn it on and off but no menu, +/-volumn,+/- channels, entering channels by numbers....none of the buttons on the remote do anything except the Power button. It comes on and reads ANALOG TV as usual then identifies the Channel A 47 with the word Mono underneath.... It plays the channel just fine but that's it..... just that one channel.... Then last thing I recall having done was gone into the TV Menu and set the channels... Could I have screwed something up there? Is there a way to reset the thing back to factory defualts?

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  • deezy337 Nov 03, 2007

    tv does nothing, but come on. i can't set channels, nor operate the menu screen

  • Anonymous Nov 03, 2007

    ilo-26HD lcd televsion stuck on one channel. wont respond to the remote or the buttons on the tv itself. Turns on and off only. The channel it is stuck on plays fine. Any suggestions, I see I'm not the only one with this problem.

  • leisure Nov 04, 2007

    im having difficulties with turning on my tv.

  • Anonymous Nov 08, 2007

    I have same problem. Any advise?

  • ACXIONPR Nov 10, 2007

    same problem

  • Kayser28 Nov 17, 2007

    Same problem exactly! Has anyone been able to fix it?? I have tried unpluging, disconnecting the cable, replacing batteries on the remote, turning the tv on while holding down the menu button, but nothing has made any difference at all.

  • altersteve Nov 18, 2007

    I also have the "stuck" problem. Does anyone know if an "engineer menu" is available? If so, how do you access it? I build custom electronics for a living, so I know you can hide some really cool things ("easter eggs" as they are called).
    If you have any info, or if you have an old iLo you want to sell for parts, please drop me a message at altersteve@gmail.com.
    thanks

  • Anonymous Nov 30, 2007

    Same problems.

    No control panel no control on remote.

    This monitor suck ass!!! I will never buy this brand ..........

    I threw it out the windows.

  • Anonymous Dec 06, 2007

    does not change channels / volumn

  • Anonymous Dec 07, 2007

    pretty much same problem, auto scanned channels and tv now is stuck on a sentence which reads "This in an encripted channel" and now will not do anything no matter what we try. We reconnected the cable, unplugged for a while, turned on and turned off a few times, remote just turns tv on or off. Other buttons on remote do nothing. Please help solve this problem. If have a solution e-mail me at: maggie2801_2005@yahoo.com. Help asap!!! Lorraine

  • Anonymous Dec 07, 2007

    We can't change channels with the up & down button on the remote or the side of the TV.

  • Koechnerd Dec 08, 2007

    I have the same problem does anyone know what it will cost to repair this piece of junk?

  • Anonymous Dec 12, 2007

    I have same problem, no volume, controls on tv don't work except to turn it off/on using the remote. Sometimes no picture just sound. Initial Technology has tv now. They said it will cost 99.00 to fix it..

  • Anonymous Dec 18, 2007

    TV only goes on and off, one channel????

  • Anonymous Dec 18, 2007

    Remote will only turn TV on and off, only one channel. This stinks that so many products experience the same manufacturing fault.

  • Anonymous Dec 30, 2007

    We have had this tv for about a year. It worked until about a week ago. Same problem as you guys. Has anyone been able to fix it. How?

  • JEG2008 Jan 04, 2008

    I have the exact same problem. At first, the TV would not recognize any inputs - I would have to turn it on by the remote control, then turn it off by the button on the TV itselt, wait 30 seconds, then turn it on by the button on the TV - then it would recognize the component video or cable inputs. Now, nothing works except the on/off switch - I can't change channels, control volume, etc. Of course, this is all just past warranty. Amazing that so many people are having the same issue. WalMart, if you're listening, I'm thinking this sounds like a class action lawsuit.

  • sdangel Jan 10, 2008

    O yes i have the same problem but the tv works great with the cable box because my tv stayed on channel 3 and i can hook up my cable box and watch the channels from cable and with the cable box I can turn up the volume or turn it down... I would like to get my money back for this piece of JUNK Lawsuit I bought mine at Walmart as well.. Here in San Diego


  • Anonymous Feb 22, 2008

    I can't believe this I have the exact same problem, P.O.S. tv

  • tomjean10 Feb 24, 2008

    I have the same problem. Had the TV right at a year, and the only thing that works on the TV and on the remote is power. Stuck on 1 channel. Thank goodness it's stuck to Directv, so I can still change channels through that.

  • Anonymous Apr 01, 2008

    Same exact problem. Can't do anything but turn it on and off with the remote and it is stuck on the S-Video input. I can't use my HD outputs from my Wii or Xbox with it. Also bought from walmart.

  • Jamiecupp Apr 02, 2008

    The tv is acting the same as the above person described. The volume is low but on and the channel is on 3 cable, but won't react to anything. We even tried buying a universal remote and found the code, but it wouldn't do any more than the original remote. The controls on the top of the tv will not work either. Help email me and send an email PLEASE

  • Anonymous Apr 29, 2008

    Ditto....My TV is stuck on channel 24. I've now taken it to two repair shops with no avail. With all these problems, Walmart or the Mfgr should take the units back. Hey ! just give me in-store credit I don't care. It's such a lot of money to some of us (which they targeted the low-income for this product) Can anyone HELP!!!!

  • Anonymous May 02, 2008

    I tried to change the channel on the tv instead of the remote and now NOTHING on the tv will work at all and neither will the remote.Tried everything and nothing will work. UGH!!!

  • Anonymous May 17, 2008

    cant change channel,volume,menu,setup etc but the power works fine. channel is stuck on ch.10 which works fine.

  • Anonymous May 17, 2008

    its stuck on channel 10. cant change channel,volume,menu,etc from remote or directly from the tv.but it turns on/off just fine from the remote and tv,the channel that it's stuck on(10) works fine.All i want is to be able to connect my cable to it,maybe get it to ch.3 Even if i cant have remote.

  • Khoop26 May 19, 2008

    I am having all of these same problems. so is it a key control board or a controller board?

  • jonathan9120 May 20, 2008

    my thing is on 60 in it want chage

  • Anonymous May 27, 2008

    I HAVE A 32INCH AV/TV/PC MONITOR LCD TV WITH HDTV TUNER BUILD IN .....ILO-32HD.....JUST A LITTLE OVER ONE YEAR OLD AT THE WAL-MART PRICE OF $797.00.IT IS STUCK ON THE HISTORY CHANNEL AT A MORE THAN COMFORTABLE VOLUME. THE REMOTE TURNS IT ON AND OFF AND THATS IT. THE CONTROL BUTTONS DO NOTHING.I HAVE UNPLUGGED AND REPLUGGED IT. I CHANGED THE REMOTE BATTERIES.I EVEN BOUGHT A NEW REMOTE AND SO FAR NOTHING WORKS.

  • Anonymous Jun 09, 2008

    My tv has no pictues and says cable, a 62, no signal what can I do

  • Anonymous Jun 25, 2008

    can not change channel

  • mskickstand Jul 11, 2008

    My TV is a 32 inch ILO LCD purchased in Dec of 2006 and the same thing happened to it in July of 2007. I change the channels through my cable box, but it stuck on a volume that is low enought that if you have any other noise (A/C, dishwasher, etc) you can not hear it. Also cannot do anything but turn it on and off. Walmart would not help, the extended warranty I bought is not worth anything, they said they would send me a label to ship the TV back, no lable and no one answers if you call the # now.

  • Anonymous Jul 22, 2008

    i am luis i have same problen

  • Anonymous Jul 22, 2008

    i have same problen displai analogo chanel 59 the set no move

  • lookup391 Aug 14, 2008

    I have the same problem but just have channel 3. I tried to
    program with a universal remote, this did not work either.

  • Kym Deel-Shaw
    Kym Deel-Shaw Aug 16, 2008

    my ilo 32-hd t.v. wont change chanels or volume up or down. only have one chanel and one volume. itwill turn on with control buttons and remote but that is it.

  • silva9283 Aug 17, 2008

    ILO color hd tv does not change channels..just on/off and remains on one channel.

  • yellowjac390 Aug 28, 2008

    ive had my set maybee year and half of coarse i cant find bill of sale ,and it works ok on dish , thats thru another box cant change volume or channels onregular tv.looked for fuse or safety cut off nothing guess we been had

  • Anonymous Aug 28, 2008

    Having the same problem can't change channels.

  • linkinparklp Sep 14, 2008

    tv turn on and off thru the remote but wont do anything else

  • falbizu Sep 20, 2008

    ilo 32" tv does not do anything but turn on and off. I need help?

  • Anonymous Oct 01, 2008

    iLO LCD 32"Color HDTV does not change channels / volumn...just turns on/off problem, bought is November of 06 and just stop working in the middle of a show.

  • pagan1120 Oct 15, 2008

    Hello, I just purchase the ilo RC500 remote control for my TV in ebay.com and it does not work i don't know if i need to do something different or used any code, but it's a problem for me. If somebody know the code or instructions to make the remote control work i will be very grateful.

    MPagan

  • Any Chance Oct 17, 2008

    My ILO 32in did the same thing stuck on NBC only can turn on or off. Wal-Mart said anything older than 90 days they are not responsible. Had box, receipt and packing. Any other ideas to get anything of our money back. ($800)

  • Anonymous Jan 07, 2009

    same problem: only the on/off switch works, bought from Wal-mart.

  • bsall Jan 07, 2009

    I can't get the TV to respond to anything other than on/off. I have tried from the side buttons and from the remote. I can turn it on and off but no menu, +/-volumn,+/- channels, entering channels by numbers....none of the buttons on the remote do anything except the Power button.

  • lili4u2nv Mar 09, 2009

    I am experiencing the same problems with not being able to change the channels. The remote doesn't work and I can only turn the tv on and off but that is about it. If there's a class action lawsuit, count me in!

  • Anonymous Mar 26, 2014

    Our tv works great except on two channels where it seems to get stuck and blacks out. You can't change the channel, the recall button or anything. If you turn it off it will eventually come back on but sometimes it gets stuck on this blacked out channel even after turning it off and back on. The power button is also not coming on when this happens but it does make clicking sounds. What is causing it and what do we do?

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I recently bought an ILO 32 HDTV with the same problem. I searched every site I could find for a solution. I finally found someone that gave me the direction to replace the Main Board for the TV. This is the board that you can plug your exteranl devices into, computer, dvd, HDMI etc.

The phone # to Digital Age is 909-974-2859. These are the people who can send you the part you need. Also the remote that I have is RC-500, which is the newest remote control for the new Main Board. I would suggest getting this remote.

The price of the board was $123.89 with $10.00 shipping. It only took 4 days to get the board from Ontario California, and yes they do speak english.

I removed the backpanel myself and then removed the metal cover over the Main Board. Remember to mark all of your wires and screws so you can put them back in the same location. The connections are all quick disconnects and the board is one piece. I had the board replaced and the back panel back on within an hour. All buttons working on the TV and the remote control, and the TV is working great with sound.

But I do not have the Manual......does anyone have the manual? I am willing to help anyone with a fix for their TV for a copy of the TV Manual.

I hope the information I have given helps in anyway possible,

Johnny

Posted on Sep 27, 2008

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I HAVE THESAME ISSUE AND MODEL TV.. ITS THE DAMN BOARD UNDER THE COVER.. IM A TECH..THERESA SMALL IC NEAR THE CABLE THAT CONNECTS TO THE CONTROL PANEL.. IT BURNT OUT!!! SO U HAVE 2 REPLACE THE WHOLE BOARD

Posted on Jun 06, 2010

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I can't get my color right anybody no a good setting so that my picture is clear?

Posted on Oct 07, 2008

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Matthew D. Schelkopf [mds@chimicles.com]

Class Action Lawsuit Attorney investigating a case against iLo

iLo Has had my TV for 5 Months now!!!

Posted on Jul 10, 2008

ILO TV is made by tatung.

Posted on May 18, 2008

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The phone number for the WAL MART version iLO 32HD is 1-800-216-5156 7:30 AM to 5:00PST
You must have your model number,serial # and a copy of a reciept for them to even start talking to you...
You must be a shop to purchase parts.. Their operators are RUDE..
They say if it's out of warranty it's 149.99 to repair it + parts + shipping...There located in California
InitialDVD.com
This is now a CHALLENGE for me... more info to follow
Mike

Posted on Feb 22, 2008

Someone post the tech-support contact information for this iLO company.
The german electronics comany at www.ilo.com has a huge disclaimer on their web site: We are NOT iLO home electronics. Apparently this wal-mart el-cheapo company has a very bad track record.

If there's a class action lawsuit, let us know about it!

Posted on Feb 22, 2008

Hold the menu button on the tv. as long as you hold the menu button, you can use the remote to control the channels, menu etc. my solution, tape down the menu button on the tv

Posted on Dec 09, 2007

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  • 163 Answers

Sorry but is not a defualts problem, and there is nothing that you can do, so call a tech or better take it to a shop and pray for a cheap repair....good luck

Posted on Aug 08, 2006

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  • 13 Answers

Shopjimmy.com you need a new control board easy fix diy

Posted on Apr 14, 2008

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bluenadas
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SOURCE: iLO LCD Color HDTV does not change channels / volumn...just turns on/off

It's unlikely that a setting you changed in the user menu would have locked out both the remote and the panel.

It sounds to me like the micro has gone bad. One other option, is a stuck or damaged button assembly. Corrosion on the button board can lock the micro.

Posted on Nov 22, 2007

  • 2336 Answers

SOURCE: iLO LCD Color HDTV does not change channels / volumn...just turns on/off

The symptoms your TV is experiencing is due to a power supply that is not longer providing the 5 volts properly to the circuitry.
It seems to be a common failure on these TV sets.

Posted on Apr 29, 2008

centralhigh
  • 260 Answers

SOURCE: iLO LCD Color HDTV does not change channels / volumn...just turns on/off

This particular model of tv has a problem with the control board. This is a common problem with this unit. You can find control boards on EBay, or through a local technician. Please refer to our online technician list for a professional near you.

Good luck :)

Posted on Jun 20, 2008

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