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I need to reformat my laptop but i cannot get the cd/dvd to go i have tried to reinstall the drivers but it says it cant find them and i cant get them off the disk as the cd player isnt working many thanks Jan

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  • j_holly Oct 23, 2008

    Thank you for answering my problem so quick



    many thanks Jan

  • Anonymous Mar 20, 2009

    EXACTLY THE SAME


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  • 108 Answers

U can purchase an external CD-ROM via USB. If your laptop is new enough it should be able to boot from a USB device.

G'luck

Posted on Oct 23, 2008

  • Jerry Oct 23, 2008

    My Pleasure =]

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Hi i have a porbolem with my hp pavilion dv5000 so i wanna reformat it and i dont know why


To reformat your HP machine, you need the recovery disks...This article tells you how to create them....Note...they can only be created ONCE from your machine.....so make sure you do it correctly:

http://www.pctechbytes.com/hp/hp-recovery-cd-creation

Next.... BACK UP your data...and TEST it.....make sure your data is working on your backup media....formatting the drive will erase all your data and start over from a fresh copy of Windows.

After that you need to boot your PC from the recovery disk (if it doesn't ask you to boot from the CD you will need to hit F10 key at your HP splash screen to enter the system BIOS. Find the boot order setting and change it so the CD/DVD drive is on top)

After you successfully boot from the DVD, you can pretty much follow the on screen instructions. The following page has more information on reinstalling Windows: http://windows.microsoft.com/en-US/windows/help/install-reinstall-uninstall

Good Luck...be careful, but don't be afraid :) as long as you have good backups you should be all good.

May 26, 2011 | PC Desktops

1 Answer

Why is my cd rom not burning or read cds. do u think its a drivers problem


make sure that the cd rom reader is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd rom then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel administrive tools,computer management,device manager scroll down cd dvd rom drives right click you will have options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


if these fail to fix the problem

It could be a problem withthe lens, you should try cleaning the lens, it's already gone bad there is no harm in trying If you take a little risk can solve . follow the instruction: Don't panic its very simply. 1. When running your pc , open the drawer.> 2. switch off the acpower 3. remove powercable & sata or pata cable 4. remove all the screw from the back side 5. press clip to open the font panel 6. reverse the cd/dvd rw 7. just remove the cover 8. clean the optical lance 9. use a little( not much )oil place on two steel shaft 10.cover all the equipment 11.now you can fit to your pc Ifit does the same problem please change the cd/dvd rw because the lance has defected


hope this helps

don't forget to vote

Feb 15, 2011 | Acer Aspire M1201 Athlon X2 320 Gb PC...

2 Answers

Can't get a CD or DVD to read. The computer thinks no disc is loaded. Also, it doesn't sound like it's reading. Do I need a new CD/DVD device? Thanks


make sure that the cd/dvd reader is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd/dvd rw then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel administrive tools,computer management,device manager scroll down cd dvd rom drives right click you will have options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


It could be a problem withthe lens, you should try cleaning the lens, it's already gone bad there is no harm in trying If you take a little risk can solve . follow the instruction: Don't panic its very simply. 1. When running your pc , open the drawer.> 2. switch off the acpower 3. remove powercable & sata or pata cable 4. remove all the screw from the back side 5. press clip to open the font panel 6. reverse the cd/dvd rw 7. just remove the cover 8. clean the optical lance 9. use a little( not much )oil place on two steel shaft 10.cover all the equipment 11.now you can fit to your pc Ifit does the same problem please change the cd/dvd rw because the lance has defected


hope this helps

don't forget to vote

Feb 10, 2011 | HP Pavilion a1742n Refurbished AMD Desktop...

1 Answer

I need assist to reformat my system


Place your system disk in the CD/DVD Rom tray.
Power up the desktop and boot from the CD/DVD Rom.
Follow the prompts and use the Replace System choice in the menu.

If it won't boot from the DVD/CD Rom, Enter the BIOS menu and set the first boot device as CD/DVD Rom then try again.
When installed, download the latest drivers from Dell.com. That will ensure that you have the very latest tried and tested drivers.
Hope that helps.

Dec 09, 2010 | Dell Dimension 5100 (D51L1) PC Desktop

2 Answers

My pc lost sound device after reformat


it happens u reinstall ur os as soon as u install do not install any other drivers first u install sound drivers later after 1 restart u install other drivers it works

Aug 31, 2010 | HP PAVILION SLIMLINE S7520N AMD Turion 64,...

1 Answer

I disabled video card now my monitor is black. i can see the boot screen. i can hear my desktop when it loads. i tried safemode(it never loads in safemode)...last known workig....i still cant see anything.


Hello,

Kindly repair or reinstall your Operating system. It has a file that has been corrupted. To avoid the damage become big try to repair it or reinstall the OS without reformatting or erasing the files save in your hard disk.
Kindly follow the steps below:

To repair/Reinstall your operating:
1. Insert your CD installer into your DVD/CD Rom then reboot your computer/Laptop.
2. Press F8 or F12 to enable boot sequence and display it in order to select the boot. Then select the DVD/CD Rom boot. Or Press Del to enter CMOS and set the boot configuration sequence and select the DVD/CD Rom as your priority to boot the system.
3. *** soon as message will display "Press any key to boot CD" then press any key to boot CD. Then wait for the CD to load all its components.
4. After loading all its components kindly follow the instructions givien by the installation wizard. Note that if you where ask by the installation wizard to press r to repair or enter kindly select enter then let the system detect the existing installation of OS in your system then it detects then press enter then kindly select "Repair" to repair the detected OS or Select "Don't make changes and make it intact" then enter to reinstall the OS without erasing the files save in your hard drive.
5. Kindly follow the instructions given by the installation wizard to finished the installation or repair of your system OS.
6. If you don't want to repair/reinstall by your self then you can contact a technician expert in computer to fix it for you.

If you need more assistance kindly reply to this post.

thank you

geo_jonas

Jul 30, 2009 | Acer Aspire™ T180 PC Desktop

2 Answers

Hi I have a Acer Aspire T180 Desktop and have fitted a new SATA HD as the original went down. I am trying to reload Vista but when I get to a paoint passed loading Product key it asks to Load drivers ??...


You will need to go to a working computer and go to this web site:
http://support.acer-euro.com/drivers/desktop/aspire_t180.html
Download the drivers onto a flash drive or have them burned to a CDROM/DVD and bring them to your Acer and upload/point to them on the flash/cdrom/dvd, should fix you right up.

Jul 07, 2009 | Acer Aspire™ T180 PC Desktop

2 Answers

Don't know how to reformat my emachine T5010 desktop PC


no just put the cd/dvd in the drive and follow the instruction

Nov 15, 2008 | E-Machines eMachines Desktop PC

1 Answer

DELL reformating


On boot press the key that will open your BIOS (usually flashes which key this option for a second or two on boot, or just press F1, F2, and the delete key on boot) and set the boot order to CD ROM drive first, then with the Windows CD/DVD in your CD's tray reboot and look for a prompt to press any key to boot to the CD and press a key. This prompt will only show for a few seconds, so you have to be quick. Once booting to the CD you should get to the format and partition screen where you can delete partitions, create new ones, and then format the one you want to reinstall your OS on and the rest should be easy.

May 07, 2008 | Dell Dimension 4600 PC Desktop

1 Answer

Reformat/Reinstall Refresh on hdd


You should provide either CD/DVD rom to boot your sytem in bootable disc.
And you should provide windows XP/2000 bootable disk.

You will need:

CD/DVd Rom
Bootable windowsxp/2000 to reinstall your system.

Note; reformatting or reinstalling your system all files will be remove. you should back up important files before doing.

Jan 14, 2008 | PC Desktops

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