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Warning message being displayed when magicjack is plugged

Even though the USB is recognised, I get a warning message:
Warning:You must plug magicJack into USB

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  • srinoo Nov 26, 2008

    Yep when ever i plug in magicjack it is being recongnised as a storage device and it says that magicjack has to be plugged in and i dont get any dailer pls help

  • Anonymous Jan 16, 2009

    When I plug in I am getting the Warning message that YOU MUST PLUGIN THE MAGICJACK IN USB PORT

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My Magic Jack was working fine. One day I got some viruses in my computer and I ran setup CD.After that magic jack is not working, it always display "Warning you must plug magic jack into usb".
I tried to chat with tech persons so many times and tried many methods but when they say "now unplug and plug in" , then magic jack home page opened on chating window (always) and stopped chating.

and still I'm getting same 'warning' message.

Posted on Nov 30, 2008

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I had was able to perform USB troubleshooting to solve this problem. This articled helped http://www.infobarrel.com/MagicJack_USB_troubleshooting

Posted on May 04, 2009

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1 Answer

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When you plug the magicjack into a USB port for the first time, you should get a message about installing software.
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http://www.magicjacksupport.com/warning-you-must-plug-magicjack-into-usb-t3208.html

Its the first message that is closest to the top of the page that gives you the instructions.

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