Question about Brother MFC-5840CN All-In-One InkJet Printer

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Cleaning My MFC-5840CN post unable to clean and it will not do any thing until that post is cleared . seems like you should be able to reset it some how. HELP

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  • OZARKMEDIC Nov 10, 2008

    THE UNABLE TO CLEAN MESSAGE COMES ON AND WONT GO AWAY, CANT GET THE MAINTENANCE/CLEANING FUNCTION TO DO ANYTHING IT BEEPS AND REPEATS THE MESSAGE.

  • lahori39 Nov 11, 2008

    can not print

  • Anonymous Nov 14, 2008

    unable to clean, see troubleshhot guide.?

  • Anonymous Nov 28, 2008

    digital read says UNABLE to clean...see the Troubleshooter but I've unplugged it and checked for anything in the machine, torn paper, paper clips etc and nothing is fixed.

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Unable to cleane

Posted on Dec 03, 2008

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My brother 5840CN. lit says unable to print. the manual says to take the jam out - there was no jam. Turn it off, then on. i did that. It still says unable to print, look at troubleshooting page


errr.....No, no it does not. The Manual says that "unable to clean" means one of two things.....
1. The MFC has a mechanical problem.-OR-2. A foreign obstacle, such as a clip or ripped paper, is in the MFC.
but regardless, I don't believe it *IS* a 'cleaning' problem per se.Try resetting the power purge counter.



Press menu > Mono Start > 4x Arrow up after another. All lights will flash.
1. Power clean - Press 7>6>4 >Mono? Start.
2. Power Purge: 7>6 >3 >Mono Start.
Press 9>9 to exit maintenance mode. Run a print quality test print.
http://www.brotherprinterrepair.com/cleaning-a-brother-mfc-420cn-printer-head/


Tallon41

Sep 16, 2012 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

My printer Brother MFC-5840CN reads Unable to Clean What can I do


Welcome to Fixya

You need to clear the ink waste counter and clear the purge counter. Please see procedure below:

- pull out the AC plug
- put back the AC plug while holding down the "menu" button and keep holding it (15 sec)
- now you are entering the MAINTENANCE mode and "error 46" pops up in the display
- select 8 by using the arrow buttons ,push OK and select 0 and push OK
- 00:00 OK (the display is showing this message)
- now push the START button 25 times until you see PURGE: xxxxx
- Press 2783
- the purge counter indicates now: purge: 00000
- switch off the printer ,switch it on

Thank you for using Fixya!

Apr 20, 2011 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

MFC-5840CN All-In-One InkJet Printer: Unable to clean...


I would like to know what exaclty are u trying to clean..

http://welcome.solutions.brother.com/BSC/public/as/au/en/faq/faq/000000/000200/000061/faq000261_034.html?reg=as&c=au&lang=en&prod=mfc5490cn_all&Cat=7


for a more detailed cleaning follow this HP document and check

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01427322&cc=us&lc=en&dlc=en&product=3692888

May 18, 2010 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Unable to clean


This is very common on Brother MFCs - they self clean excessively and when they've done a set number of self-cleans, they refuse to print and give the error message you quote.

There is a work around - you can reset the self-clean counter - but this carries a small risk the waste ink from cleaning that is normally stored insde the machine in a tank/sponge MAY leak out. I've done the work around on my Brother MFC and, so far, no leakage so if I were you I'd take a punt.
Just Google "brother mfc unable to clean" and somewhere in the results will be how to reset the counter - it's all done from the keyboard so no tools required.

Sep 07, 2009 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Unable to clean


you might try cleaning the grid on the drum cartridge with a fine brush like a painters brush

Jan 13, 2009 | Brother MFC-5840CN All-In-One InkJet...

4 Answers

Brother MFC 5840CN "Unable to Clean" Message


I can send you the service manual that describes everything you need to know. What is your email address?

Sep 02, 2008 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Unable to clean message in brother dcp-115c aio


I saw on this site codes for another MFC to clear memory and reset the cleaning unit count code to zero. It worked on two of my brother mfc 820cw units. The third mfc 5840cn had unable to print error message 46- nothing at Brother. they want you to take everything to a repair shop.they don't help at all. Then the error went to 4F when I tried toclear the memory.As Iunderstand that message- it means I have to replace the printer head. Have no clue where or what it is. But I can read a manual as well as anyone and follow directions to fix it! Can't be worse than it is now! Good luck

Jul 22, 2008 | Brother DCP 115C All-In-One InkJet Printer

1 Answer

Message window reads "unable to clean" and machine will not print period


Press:
Menu/Set, Black, Up arrow 4 times, 80, then press black until "Purge" appears on the screen, then press 2783, stop/exit, 99.

Jul 18, 2008 | Brother MFC-5840CN All-In-One InkJet...

3 Answers

Brother MFC-5840CN Unable to clean


- Machine off
- Switch on the machine while holding down the “menu”button until all the leds are flashing on/off. Now you are in “maintenance” mode.
- press 80
- press the “mono start” button several times until you see “purge: xxxx”
- press “2783” in order to reset the purge counter. You will see: “purge:0000”
- press the "stop" button.
- press “99” to exit the maintenance mode.

Apr 25, 2008 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Print function stopped working. Brother MFC 5840CN


First things first:

press menu then start bk-copy then fourtimes arrow-up button. machine will display an error code no. plz post AS A NEW POST again.

BTW: The update has nothing to do with the stopping of the machine!

Jan 10, 2008 | Brother MFC-5840CN All-In-One InkJet...

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