Question about Dell W5001C 50 in. Plasma HDTV

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Dell w5001c 50 inch HDTV Plasma

I was watching my tv today and the screen went out. I still have audio, but no screen, just black. any ideas? the tv was bought Aug 2006

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  • Anonymous Feb 06, 2009

    I thought i had no audio but it is there. No picture. occasionally i can turn it on and it is there

  • Anonymous Feb 10, 2009

    how can i fix this

  • wjmills Feb 22, 2009

    I have the same picture...i cannot use the Dell TV on screen menu to change the input settings either. The blue power button is on, but nothing on the screen...just black.



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You'll want to look at this instructable:
Pretty self explanatory. It sounds like you have the same symptoms so the fix may be the same. In any case, the instructable tells how to diagnose your problem to determine if the same solution will work. Please comment and rate the instructable if it is helpful to you.


Posted on Apr 17, 2009

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Power no video, is an indication of a bad panel. It usually requires changing the power board, and the panel. this supplies all boards to receive the proper voltage to correspond with each other to make the TV work again including the LCD panel. also the revision code and firmware needs to be current, to prevent future programming failures.

Posted on Jan 30, 2009


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1 Answer

Screen went black but I have sound and power

back light not working, check dry soldering or bad capacitor on power board

Sep 20, 2011 | Dell W5001C 50 in. Plasma HDTV

1 Answer

Dell symbol flickers when you put tv on,black screen but have sound.had problem before,was told it could be power supply had it replaced ,worked fine 4 days later went out magain what could it be?

hi yes it could be the power suply but if you had a light gray horizontal bar in lower part of the screen before it went out this spell big problem other wise it maybe only power suply
that can be bought on ebay

Sep 28, 2010 | Dell W5001C 50 in. Plasma HDTV

1 Answer

I have a dell 50' plasma tv when turned on does nothing. no audio or screen display. dell tells me $1500 for shipping or s.o.l. they know there is a problem but hope custs dont complain. help

If the TV is under warranty, give them hell. Shouldn't pay more than the TV is worth for shipping, any less a dime.
If not under warranty, best to have a TV tech to come to your home to diagnose the problem. Depending on where you live, independent TV repair shop will charge about $100 for the diagnoses service. Common things that go bad for plasma TVs is the Power Supply Board or the Y buffer/main parts. Basically, cheaper to have someone come to you.

Mar 04, 2010 | Dell W5001C 50 in. Plasma HDTV

5 Answers

No picture or sound but it is on

i have a 50in plasma that just went out the other day the tv comes on but without pic and sound how can i fix it

Jan 24, 2009 | Dell W5001C 50 in. Plasma HDTV

2 Answers

It Turns on and I have audio and functionality, but no screen activity. The screen just stopped working. I have sound and I am able to turn on and off.

Most likely it is your y-board. I was able to order it from Coretronic in Taiwan. Email . I had to wire 263.20 for the part and had it delivered in about a week. My TV repair shop installed and now the TV is working great.

Oct 24, 2008 | Dell W5001C 50 in. Plasma HDTV

1 Answer

Dell W5001C 50 in HDTV Plasma Television

on all the other components, are u able to get sound?

If no, = bad audio amp
If yes, try hooking it up to any available A/V output, and run your device from there.

Sep 28, 2008 | Dell W5001C 50 in. Plasma HDTV

3 Answers

42 in dell plasma, no picture, sound works fine

if i tell you how i fixed it can i charge you?

Sep 22, 2008 | Dell W5001C 50 in. Plasma HDTV

1 Answer

Dell W5001C 50 in plasma - vertical black line

the y-boards are not the problem. its the e or f board located on the bottom of the panel open the back cover and look at both for potential burn spots around the silicon sealant. if one or r brown, theres your problem. ebay the board number and get it fixed.

Aug 18, 2008 | Dell W5001C 50 in. Plasma HDTV

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