MC55 scanning not working

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Mark
Motorola Mobility Support

Hello Glenn,
to test the scanner I would suggest to download and install the Datawedge application. It is an desktop installation. As you will connect your MC55 to the Desktop per Active Sync the application will be installed also to your MC55.
The DataWedge aplication will activate the scanner and the decoded barcode is sent as usual keypad input to the system. The application is running in background, if you scan a barcode a pop-up window will come up. Or if another application is running it will send the input to the application.


To download the DataWedge application please go to support.symbol.com website and search for DataWedge, or use this direct link http://support.symbol.com/support/search.do?cmd=displayKC&docType=kc&externalId=12685

Hello,

unfortunatley if your device is preconfigured for 1d only you will not beable to scan or decode 2d barcodes. Which configuration of the mc55 do you currently have? if you can provide me with this information i can let you know if it is possible or not.

Hello, Datamatrix is 2D Symbology. Actually this MC55 is a model with 1D Laser Scan engine. The laser cant scan 2D barcodes, therefore he is not decoding the datamatrix barcode.
You would need an MC55 with an 2D Imager or with Camera to scan 2D Barcodes.

Hi, you can use the mini SD Card and clean boot files provided at support.symbol.com , see the link http://support.symbol.com/support/search.do?cmd=displayKC&docType=kc&externalId=12197&sliceId=&dialogID=191034383&stateId=1%200%20191024978
Instructions are provided in the zip file.
If you have an cradle for the MC55, you could connect it with an PC and use some kind of remote control software to kill the application and then erase the autostart entry.

You would need to configure the MC55 for the specific barcodes and lengths, there are some defaults values preinstalled. You can change them in the settings of your Scan Application.

Hello,

download the datawedge file for the mc55. Its probably not loaded and configured. Once you have this file on the device and you need additional information please let me know

Here is the version 3.1.7
http://support.symbol.com/support/search.do?cmd=displayKC&docType=kc&externalId=12465&sliceId=&dialogID=162320658&stateId=1%200%20162316370


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Warm boot the MC55 if that doesn't help then cold boot it, if that doesn't help then reload the Operating system, if that doesn't fix it then send it back to Motorola for a warranty repair.

Hello,
If you are willing to use VB.NET, then it will be easy. You would need the Symbol EMDK. With that and VS2008 (Express should be fine as well), you only need few coding steps:

1) Add reference to dlls
Symbol.dll and Symbol.Barcode.Dll

2) Finder a scanner
s = Symbol.Barcode.Device.AvailableDevices.First()

3) make a reader
r = New Symbol.Barcode.Reader(s)

4) add data
d = New Symbol.Barcode.ReaderData(1, 1024)

5) enable laser
r.Actions.Enable()

6) enable reading
r.Actions.Read(nrd)

7) add handler
AddHandler r.ReadNotify, AddressOf r_ReadNotify

8) read data in event
msgbox(d.Text)

That is all there is too it. Good day.