Created my first disc successfully the other day, then downloaded video editing software which removed Quicktime & Real Player, not bothered as I did not use them, did not like the editing software so uninstalled then system restore.
Both players had not returned but now when I try to preview a video using dvd builder it says 'error starting the clip'
Can play all vids on my PC, think this editing software has removed something that dvd builder needs but do not know what, any ideas please, am really stuck. Thanks
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ensure that you have roxio disk or that you can reinstall it from your pc factory utilities (on dell, hp etc. under start button/all programs) Go to control panel add remove program remove roxio and install it again. If it does not work, Windows may have developed a problem. In this case run system restore to an earlier date.
You may need service pack 2, but if you have; then the software may not be compatable with SP2 and may need you to visit the Roxio website for any patches or fixes.
There are other programmes you can download for free from the internet to try instead, although, i would recommend Nero 6 or 7.
Also ensure you have enough system memory as these programmes take up usage memory, then require more to manipulate and burn videos etc.
Have you tried a (re) install of QT and Real Player?
What DVD builder/version are you using? Also, what's the version of Windows?
Does the DVD burner software successfully create a DVD now (minus the preview)?