Question about GE GSS25LGM Side by Side Refrigerator

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GE Profile PSS26MSWA water/ice display flickers when trying to get ice. Water comes out okay. Won't dispense ice or crushed. Still makes ice. Just won't dispense.

If you continue to hold cup waiting for ice the dispenser just flickers on and off, along with light. Now water will sometimes not come out.

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Posted on Jan 02, 2017

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SOURCE: Ice dispenser only dispenses crushed ice

THE WAY A DISPENSER CHANGES FROM CUBES TO CRUSHED ICE IS BY RAISING AN ARM THAT RUNS ALONG THE BOTTOM OF THE ICE BIN. IF IT SETS FOR A LONG TIME, IT CAN GET A BUILUP OF FROST OR ICE THAT KEEPS IT FROM MOVING. PULL THE ICE BIN OUT AND TRY TWISTING THE END OF THE ARM MANUALLY. IT SHOULD OPEN A DOOR AT THE FRONT OF THE BIN THAT WOULD ALLOW THE ICE TO BYPASS THE CUTTER ASSEMBLY.
ALSO,WITH THE ICE BIN REMOVED, PUSH THE DOOR SWITCH BUTTON CLOSED BUT KEEP THE FREEZER DOOR OPEN. WHERE THAT ARM GOES IN THROUGH THE BACK WALL, CHECK FOR MOVEMENT OF A ROD UPWARD WHEN YOU CALL FOR CUBED ICE. IF YOU HEAR A LOUD HUM BUT THE ROD DOESN'T MOVE, YOU MAY NEED TO REPLACE THE SOLENOID ASSEMBLY IN THAT MODULE.

Posted on Apr 10, 2008

  • 1073 Answers

SOURCE: GE Arctica (PSS26NGSB) ice and water dispenser

need to call ge at 1800-386-1215 some of these sxs have a door insulation issue that they will either send replacement doors to an authorized service company to exchange at no cost to you or offer a rebate for a newer model. yours might be in this group
have your model and serial number out of the ref located in the refrigerator section, about 4-5 inches from the celing down the right side and call and see

Posted on Apr 12, 2008

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SOURCE: GE Profile side by side fridge - water dispenser doesn't work

More than likely, your water line is freezing up in the door. You can remove all of the ice cubes and lower the freezer temp to about 3. Leave the freezer door open for about 5 minutes or so and if this does not work, leave the door open a little longer. Also, disconnect the water line at the base of the freezer door, near the floor, and press the dispenser lever. If you have water there, you most likely have a frozen line in the door. Changing the water filter often will help but it is not the answer and is can get quite expensive. By the way, Make sure to hold the dispenser lever forward for at least a couple of minutes each time you test for water flow. If you do not get water at the connector at the base of the door after you have disconnected the line, you have a problem with the valve in the back of the refrigerator.

Posted on Nov 17, 2008

  • 2 Answers

SOURCE: ice dispenser will not switch back to cubed from crushed

Had the same problem, dispenser stuck on crushed ice, even when cubed ice is selected.  There is a magnetic switch behind the panel where the motor for the ice dispenser is.  It gets water in it and freezes so it is not free to go up and down.  It is always down for crushed, but for cubed ice, the magnet pulls it up.  when it's frozen with ice, all you'll get is crushed.  You'll have to defrost it.  You can defrost the whole freezer, but better to just remove the ice dispenser and defrost that. Three 1/4'' bolts hold secure it.  You'll have to unplug the wires from the back of the freezer to remove the unit. The just let it defrost and dry. You can remove the switch from the panel and dry it out too.   I've had to to this several times and am looking for a solution to keeping water out of the thing so it won't freeze again. Has anybody solved that?

Posted on Mar 28, 2009

aasc
  • 1606 Answers

SOURCE: Frost inside the ice dispenser chute

The stuck on crush mode , is caused by ice frosted in front of the ice bin , blocking the ice bin flap from opening , when calling for cube ice . Removing the ice bin and cleaning or defrosting completely , will solve this problem , AFTER , resolving the frost in shoot problem .
Remove the top freezer door hinge cover , and disconnect the plug there . This removes any power , going to the door . If no plug there , remove the bottom kick plate , by removing the screw on each side in the front , and disconnect the receptical from the wires comming from the bottom of the freezer door .
Remove the dispensor control board , by prying , or pulling , from the bottom of the board . Disconnect the 3 plugs to the board . You should now see the white dispensor cover , being held on by 4 screws . Remove these screws , and slide the cover out .
In the top right , inside the dispensor area , you will see a solenoid with a plunger , with the door flap arc , inserted into the plunger . Usually rust inhibits the movement of the plunger , keeping the door flap from closing completely .
Remove the 3 screws holding the plunger and solenoid ( part number WR62X10055 ) and replace . Cleaning will not help , due to rust will return .

Posted on Oct 11, 2009

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