a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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The manual is available here on Fixya for your handheld. I'm including a link to the page that discusses the on-screen keyboard, but once there you can flip back and forth through the rest of the manual at need. Hope it helps!
You can set your pen drag function to adjust the brightness.
Click the drop down menu on the top right of your screen, then click "system", then "prefs", then click the button at the bottom of the screen that says "pen". Next, click the drop down menu beside the little icon that looks like your clie. Click that and select "brightness". Now, when you drag your stylus from the bottom to the top of the screen, a little slider bar will appear to adjust the brightness.
I do not have a solution for you but if you cannot get it working I can use the case to repair my NX60, I think. I hope that you can get your unit fixed but if you cannot please let me know if you want to get rid of it.
See my posting:
Sony CLIE PEG-NX60 Handheld
Sony PDA repair NX60/U
I have a Sony PEG NX60.....
If you haven't already done so. Try resetting PDA in back, if that doesn't work go back to battery and verify connections are correct and check connection wires (they may be frayed or damaged).
I'm not sure that will solve the problem, but it worths a shot.