Question about Dyson Vacuums
Theres plenty of suction but the brushes arent spinning and theres no (or very little) suction in the head... is there something I should do? I have opened the head etc but still not working
I'm sorry to hear you're having difficulties with your Dyson. As you haven't stated which model of Dyson you own, I can't provide specific advice. If you can reply and let me know which model you have, I should be able to help.
Alternatively, if you give us a call free on 0800 298 0298 (UK), or 1-866-693-9766 (US), our Helpline advisors will be happy to help you resolve this issue with some troubleshooting over the phone.
Dyson Online Customer Support
Posted on Feb 13, 2012
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
SOURCE: dc11 dyson
I dont think its a problem with the filters if you have normal suction.
If the DC11 cylinder/ canister vac has an air turbine brush / turbo brush check that the drive belt inside it isn't clogged with dirt. If its a toothed belt ensure that it is properly snapped on as well as the other parts in that floor head tool. There may also be dirt clogged in the turbine wheel which is stopping the brush from moving quickly.
Posted on Mar 30, 2008
SOURCE: brush not turning
ez...there may be a second belt or the bearings in the beater are gummed up. Open up the area where the beater is. There should be a belt in there...if it is broken, you'll have to replace. Before you do...turn the beater by hand...if it turns hard, the bearings are jammed up with old grease or debris. You'll have to deal with that.
Posted on Dec 07, 2007
clean the filters..on atop the dustbin, inside the dustbin bottom..and over the fan below..if not sqeaky clean you loose suction
Posted on Nov 03, 2009
DC07s have two drive belts that turn the brush bar - one connects the output of the motor to the clutch, the other connects the clutch to the brush bar.
You can check the latter simply by removing the sole plate and looking. Unfortunately the other belt is hidden under a plastic cover, so you cant see if it is okay or not without some dismantling. This cover is not easy to remove and requires a Torx driver to under the securing screws.
If, after removing the cover, the other belt is okay, then you have a faulty clutch. New clutches are available on eBay reasonably cheaply, but again good tools and DIY skills are required.
Have a look atwww.dysonmedic.com which has some excellent info on dismantling and repairing a DC 07, but unless you have access to such tools, and feel confident to tackle it, it's probably time to call Dyson or a Vacuum repairer.
Posted on Sep 28, 2010
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