Question about Dyson Vacuums

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Why isnt the turbo head brush spinning

Theres plenty of suction but the brushes arent spinning and theres no (or very little) suction in the head... is there something I should do? I have opened the head etc but still not working

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  • Marion Feb 10, 2012

    Is there a belt in the turbo head, by the way?

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1 Answer

  • Official Brand Answer
  • 2,572 Answers

Hi there,

I'm sorry to hear you're having difficulties with your Dyson. As you haven't stated which model of Dyson you own, I can't provide specific advice. If you can reply and let me know which model you have, I should be able to help.

Alternatively, if you give us a call free on 0800 298 0298 (UK), or 1-866-693-9766 (US), our Helpline advisors will be happy to help you resolve this issue with some troubleshooting over the phone.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Posted on Feb 13, 2012

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Posted on Jan 02, 2017

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ukvacfan
  • 328 Answers

SOURCE: dc11 dyson

I dont think its a problem with the filters if you have normal suction.
If the DC11 cylinder/ canister vac has an air turbine brush / turbo brush check that the drive belt inside it isn't clogged with dirt. If its a toothed belt ensure that it is properly snapped on as well as the other parts in that floor head tool. There may also be dirt clogged in the turbine wheel which is stopping the brush from moving quickly.

Posted on Mar 30, 2008

  • 833 Answers

SOURCE: brush not turning

ez...there may be a second belt or the bearings in the beater are gummed up. Open up the area where the beater is. There should be a belt in there...if it is broken, you'll have to replace. Before you do...turn the beater by hand...if it turns hard, the bearings are jammed up with old grease or debris. You'll have to deal with that.

Posted on Dec 07, 2007

  • 1 Answer

SOURCE: My Bissell TurboForce Bagless Turbo Brush doesn't work

clean the filters..on atop the dustbin, inside the dustbin bottom..and over the fan below..if not sqeaky clean you loose suction

Posted on Nov 03, 2009

  • 6 Answers

SOURCE: No suction & brush will not turn when power

Check your belt. It is broken or stretched out. Replace the belt first. Should be your answer

Posted on Nov 09, 2009

Samyfam
  • 379 Answers

SOURCE: The brush does not turn but the belt seems very

DC07s have two drive belts that turn the brush bar - one connects the output of the motor to the clutch, the other connects the clutch to the brush bar.
You can check the latter simply by removing the sole plate and looking. Unfortunately the other belt is hidden under a plastic cover, so you cant see if it is okay or not without some dismantling. This cover is not easy to remove and requires a Torx driver to under the securing screws.
If, after removing the cover, the other belt is okay, then you have a faulty clutch. New clutches are available on eBay reasonably cheaply, but again good tools and DIY skills are required.
Have a look atwww.dysonmedic.com which has some excellent info on dismantling and repairing a DC 07, but unless you have access to such tools, and feel confident to tackle it, it's probably time to call Dyson or a Vacuum repairer.

Posted on Sep 28, 2010

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1 Answer

The rotating brushes on my floor setting keep stopping on carpet - even though nothing is clogging it. I have to turn my vacuum off and then back on to get it to start spinning again.


There are two things that cause this.

1) The suction is not good and is not making the turbine head run. Clean the filters/ head and check the hose for blockages

2) The Turbo head has more friction than it should. Remove the brushes from the turbo head and remove all hair etc from the bearings with tweezers.

If it still does not work the the most common problem is the bearing retainer in the turbo head has heated up and come loose. This is a very hard repair I do but for most they should buy a new turbo-head.

Keith from Dyson Repairs North Shore Auckland


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1 Answer

Electrolux Ultraactive losing suction and turbo head brush won't spin. Canister is empty, no blockage in hose or nozzle of turbo head, filters cleaned, but Hepa not replaced recently. Could that cause it...


Hi, it's Jeremy from Crucial Vacuum.

There are a few potential solutions you should try to fix the suction of your Electrolux vacuum. The first thing you should check is the height of your brush-roll. Your height setting may be too high for the type of floor you are vacuuming. Raise or lower your brush-roll depending on if you are vacuuming on carpet, tile, or wood surfaces.The second thing you should check is the vacuum bag. If it is full your vacuum can lose suction. This is simply remedied by replacing it with a new and clean bag. The third reason for a loss of suction is your hose is clogged. Check the hose for debris or foreign objects that may be obstructing the flow of air in the vacuum. The last potential reason for your vacuum losing suction could be the brush-roll itself. If it is clogged with dirt and hair it may not be spinning and not picking anything up. Check to see the condition of your brush-roll. If it is clogged remove the debris.

You can purchase direct your Electrolux replacement vacuum parts from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/electrolux.html

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jeremy Lerner
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

Aug 05, 2014 | Vacuums

1 Answer

Turbo head on DC39 animal will not spin. I have removed any hair etc caught around the brush but still no spinning..


I have the same problem with my DC39 Animal's brush bar. Im on my 3rd one in 9 months of ownership. The DC39 brush bar is driven pneumatically (there is no electric motor in the brush head) and switched on and off via a suction activated pneumatic ratchet within the brush head. The moving components are actuated by bellows. Ive found that the glue holding the bellows fails stopping the ratchet working intermittently at first and then completely as the bellows comes away completely. At first you can help the ratchet by tapping the brush head - the red ratchet ring can be seen to click round. This, in my opinion, is an inherent weakness of the DC39 design and cannot be easily repaired. The only solution is a new brush head. Luckily Ive got a 5 year warranty and at the current rate I will have got through about 20 brush heads !

Mar 31, 2013 | Dyson DC39 Animal Canister Vacuum

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Dyson turbo brush on a DC 32Animal has no suction. All the other brushes such as mini turbo brush work perfectly


Check for something stuck in the head of the brush the little buttons with slot turn and open.

Feb 09, 2011 | Dyson Vacuums

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When I turn on mt dyson is sounds normal. once I


With the DC14 in its upright position, and looking from the back, there is an access hatch just to the right and bottom of the dust canister. Remove this and check for any obstruction. With the hatch still removed, tilt the handle back (as if vacuuming a floor), and you should spot that the mechanism in to which the access hatch fits changes over from one hole to another. This is how suction is transfreered from the telescopic arm to the brush bar when the unit is taken out of the upright position.
With the handle tilted back, the hole you can see is one end of a flexible pipe that leads to the brush bar. Check for any blockage and/or foriegn objects. If there is no obvious problem, you'll need to check the other end of the pipe. You can do this by removing the toe plate on the bottom of the brush bar area. The plate is held by 3 or 4 half turn fasterners - a 5 pence piece is ideal for undoing these.

If still no joy, the only other thing it might be is that the brush bar isnt spinning - this isnt actually lack of suction, but without brush rotation any upright hoover is far less effieicnt at picking up bits from the floor. Brushes not spinning on a DC14 is quiet a difficult thing to fix on a DC14 as there are two separate rubber belts, one of which is hidden under a plastic cover. There is also a clutch mechanism between the belts that can cause problems some times.

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The machine will not suction - it will spray and spin the brushes but will not suction - the power is going to the machine, but it will not suction.


Disconnect the suction hose. While running, check the suction port if it works, by putting a piece of paper. If the paper is taken in, then it is oK. Now, check the suction Hose for breaks or opening before the suction head. Breaks or opening breaks the suction power at the suction head. Loose connection between the suction pipe and the suction port also must be check as this will also cause the same
problem. You may need to replace the suction hose
to correct this problem,
Send us the e-mail and your vote if this solves your problem.

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Brush spin,good suction at hose, no suction at


Air passage from back of brush head, through the joint, and up to bag, may be blocked.

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Power head on epic 6500 does not work, is there a belt?


This is a bot of a blind guess, I don't know the model. But most power head cleaners I have worked on use the suction of the vaccuum to spin a turbo fan in the head (like blowing a child's windmill). The head not spinning is usually because there's not enough **** to spin the turbo fan. Check for:
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Dc11 dyson


I have taken the brush heads off and pulled all the hair out of the small gap between the chrome shaft and the plastic gear housing. Then a small amount of 3-in-1 oil into that gap to lube the internals and just a little through the air intake on the side of the head to clean and lube the seals and it works like new. This lasts about 9 months under high use and the process takes roughly 10 minutes.

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1 Answer

"brush bar spins erratically"


Belt needs to be replaced, it has stretched to the point that under load, it won't turn the brush roll like it should, so I would advise replacing the belt. And while you are doing that, check the brush roll and make sure the ends turn freely, if not, then replace it also. Then check the dirt inlet while you have the brush roll out.

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