Question about Dell Pocket DJ MP3 Player

1 Answer

How can i fix my dell mp3

My dell DJ freezes at the first screen which is the dell screen what should i do

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  • dgdevil Nov 18, 2008

    Tried multiple rebooots with the pin in the pinhole to no avail.

  • gearsup87 Dec 04, 2008

    I've try resetting and nothing is working. After I press the reset button, I get the blue Dell screen and then I get the battery light with the Thunder bolt in it on the top left corner. It blinks and blinks only and sometimes for a long time - Then it goes away.

    No charging has been done and the mp3 player still not turning on all the way. Any help - I'm getting frustrated now. I have use an AC adaptor w/5volts and USB charging - Still not working.

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  • Dell Master
  • 1,183 Answers

Hi,
The problem can be caused because of two reasons
1. The software can be corrupt
2. The firmware is corrupt.

To eliminate the first cause of failure you can reset the Dell Dj , by pressing the reset button located on the bottom edge of the Dj nest to the charging port.
Refer to the following link to check the picture of the same.
http://tinyurl.com/5fwykz

To elimate the second cause of failure , you may need to download the latest firmware available on the dell support website. To do the same refer to the owners manual, troubleshooting section. The link for the same is
http://tinyurl.com/bazof

Thanks
proton

Posted on Nov 26, 2008

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My Dell DJ 30 works, but now I can't read my screen


Good morning...yesterday I dropped my Dell DJ...the music would play, but the screen went blank...nothing I tried worked...so I just let it play/run...then it came back on...so everything is fine now...thnak you

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try resetting it .at the botom close to the dell logo there is a pin hole.Depress to reset.If the problem persist attach it to your computer back up your music.download the latest firmware and install it

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Files on Dj Ditty won't show up on computer..


Sounds like you need to reformat the player, but here is my Dell Ditty troubleshooter:

Dell DJ Ditty

http://support.dell.com/support/edocs/systems/P97347/om/OM.pdf - manual

http://www.dellcommunity.com/supportforums/board/message?board.id=dce_djmusic&thread.id=47830 – How to Troubleshoot the Dell DJ Ditty – from Dell

http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PDA_MP3_DJ_DITTY&os=WW1&osl=en&catid=&impid= - Firmware for Ditty

Did you run the installation CD first? If you don't, Windows will load its own, possibly wrong, drivers.

Make sure you didn't accidentally press the player's lock button:
The keys on the Dell DJ Ditty have been locked.
Unlock the keys by pressing in on and holding the
Volume/Scroll/Select dial until the lock icon disappears.

Reset method - Insert the end of a thin object, such as a straightened paper clip, into the reset button (near the headphone jack).

Also make sure your operating system is Windows XP - it won't work on anything before or after.

The Musicmatch service that this player was tied to was discontinued in October 2007, so you’re going to have problems even if we get it working again.

The DJ Ditty does recognize DRM-encryption for WMA files – make sure the license is up to date, or convert the file to mp3 format if you are experiencing licensing issues.

If you are experiencing frequent freezing, or a file system/corruption error, or getting the “Warning! Reformat with Firmware Updater!” message, there are two ways to format the DJ Ditty:

Format using Windows Media Player:
Run Microsoft Windows Media Player.
Connect the DJ Ditty to the computer.
Click the Sync button on the top of the menu.
Click the "Format storage media" button on the right-hand side of the screen.
Disconnect the DJ Ditty and power it back on.

Reload or upgrade the Firmware:
Connect the DJ Ditty to the computer.
Download and install the latest firmware from http://support.dell.com
Run the firmware upgrade program with the "Format Data Area" checked.
Disconnect the DJ Ditty and power it back on.

-Tha Mp3 Doctor

Dec 14, 2008 | Dell DJ Ditty MP3 Player

1 Answer

Dell DJ Ditty froze


I waited for the Dell DJ Ditty to run out of power then a charged it again and it worked!

Nov 13, 2008 | Dell DJ Ditty MP3 Player

1 Answer

My dell dj ditty has frozen


Dell DJ Ditty

http://support.dell.com/support/edocs/systems/P97347/om/OM.pdf - manual

http://www.dellcommunity.com/supportforums/board/message?board.id=dce_djmusic&thread.id=47830 – How to Troubleshoot the Dell DJ Ditty – from Dell

http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PDA_MP3_DJ_DITTY&os=WW1&osl=en&catid=&impid= - Firmware for Ditty

Did you run the installation CD first? If you don't, Windows will load its own, possibly wrong, drivers.

Make sure you didn't accidentally press the player's lock button:
The keys on the Dell DJ Ditty have been locked.
Unlock the keys by pressing in on and holding the
Volume/Scroll/Select dial until the lock icon disappears.

Reset method - Insert the end of a thin object, such as a straightened paper clip, into the reset button (near the headphone jack).

Also make sure your operating system is Windows XP - it won't work on anything before or after.

The Musicmatch service that this player was tied to was discontinued in October 2007, so you’re going to have problems even if we get it working again.

The DJ Ditty does recognize DRM-encryption for WMA files – make sure the license is up to date, or convert the file to mp3 format if you are experiencing licensing issues.

If you are experiencing frequent freezing, or a file system/corruption error, or getting the “Warning! Reformat with Firmware Updater!” message, there are two ways to format the DJ Ditty:

Format using Windows Media Player:
Run Microsoft Windows Media Player.
Connect the DJ Ditty to the computer.
Click the Sync button on the top of the menu.
Click the "Format storage media" button on the right-hand side of the screen.
Disconnect the DJ Ditty and power it back on.

Reload or upgrade the Firmware:
Connect the DJ Ditty to the computer.
Download and install the latest firmware from http://support.dell.com
Run the firmware upgrade program with the "Format Data Area" checked.
Disconnect the DJ Ditty and power it back on.

-Tha Mp3 Doctor

Oct 06, 2008 | Dell DJ Ditty MP3 Player

3 Answers

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its broken dude unfixable. sorry..... your just going to have to get a new mp3. I've tried everything and just threw that stupid piece of technology away.... couldn't even salvage the other parts to fix a cd player

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1 Answer

My dell dj ditty wont turn on


Dell DJ Ditty

http://support.dell.com/support/edocs/systems/P97347/om/OM.pdf - manual

http://www.dellcommunity.com/supportforums/board/message?board.id=dce_djmusic&thread.id=47830 – How to Troubleshoot the Dell DJ Ditty – from Dell

http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PDA_MP3_DJ_DITTY&os=WW1&osl=en&catid=&impid= - Firmware for Ditty

Did you run the installation CD first? If you don't, Windows will load its own, possibly wrong, drivers.

Make sure you didn't accidentally press the player's lock button:
The keys on the Dell DJ Ditty have been locked.
Unlock the keys by pressing in on and holding the
Volume/Scroll/Select dial until the lock icon disappears.

Reset method - Insert the end of a thin object, such as a straightened paper clip, into the reset button (near the headphone jack).

Also make sure your operating system is Windows XP - it won't work on anything before or after.

The Musicmatch service that this player was tied to was discontinued in October 2007, so you’re going to have problems even if we get it working again.

The DJ Ditty does recognize DRM-encryption for WMA files – make sure the license is up to date, or convert the file to mp3 format if you are experiencing licensing issues.

If you are experiencing frequent freezing, or a file system/corruption error, or getting the “Warning! Reformat with Firmware Updater!” message, there are two ways to format the DJ Ditty:

Format using Windows Media Player:
Run Microsoft Windows Media Player.
Connect the DJ Ditty to the computer.
Click the Sync button on the top of the menu.
Click the "Format storage media" button on the right-hand side of the screen.
Disconnect the DJ Ditty and power it back on.

Reload or upgrade the Firmware:
Connect the DJ Ditty to the computer.
Download and install the latest firmware from http://support.dell.com
Run the firmware upgrade program with the "Format Data Area" checked.
Disconnect the DJ Ditty and power it back on.

-Tha Mp3 Doctor

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You can reset it with a paperclip. The reset button is on the bottom. When immediately after you reset, hold the play button and you will get the recovery screen. From there you can reformat(erase everything and start over). That should work. If not, you probably have a bad hard drive.

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