Question about CyberLink Power DVD 5.0 (cd-powerdvd5) for PC

3 Answers

Cyberlink DVD Error 80040216 error code

Can't play has tyo close

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  • yurinoiado Nov 27, 2008

    i try to watch movies , show this error:

    internal error ...error code : 80040216

    pls help!

  • fracrosby Dec 07, 2008

    The problem occurs when I try to reproduce a DVD.

  • qfolly Dec 18, 2008

    i have the same problem((

  • Anonymous Dec 19, 2008

    Loading DVD
    internal error ...error code : 80040216
    pls help!

  • maeu Dec 27, 2008

    eu tenho o mesmo proble erro code: 80040216 cadaves que vou reproduzir cds ou dvd não sei pro que alguama dica

  • Einsteinimra Jan 13, 2009

    F**king same problem here! Can anyone solve this ********? No GEEKS YET!

  • gcf1965 Jan 16, 2009

    Same here Help!!!

  • Anonymous Mar 04, 2009

    No software will play dvds, just keep getting that same error code..

  • kanchana_571 Mar 10, 2009

    CyberLink DVD Error 80040216

  • Mars92 Mar 20, 2009

    i juz dunno why it happen



3 Answers

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I was having this error for a long time, trying to figure out.
In my search, I had found:
It seems to be an issue with SP3.
someone mentioned they could go in and play the .vob file but that was it..
uninstalling and reinstalling does not work
changing hardware acceleration does not work.
I long since gave up on the search, even later changed my hard drive (yes even on new HD it was giving this error), but my windows media player kept giving me a copyright protection code error, and one of the fixes was to reinstall my video driver. Or install a decoder (seems to mean the only way windows media will play movies is if you have other dvd software installed - this way it can read from it).
So I:
*upgraded my video driver. I have a HP Nc6000 ATI mobility radeon 32mb card.
*also had bought a dvdrw drive so I put that one in
*was told by windows media I had to change my region the dvd player itself was set on region 2
Retried windows media - still again got the copyright code error, decided wth Ill try loading powerdvd again AND IT STARTED
So I dont know which one of the 3 above resolved the issue for PowerDVD, and hopefully it wont come back.
Still working on windows media LOL but I know so many had issues with PowerDVD I wanted to suggest these potential fixes.

Posted on Mar 02, 2009

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It seems to me that the problem was. Codecs.
got the K-lite codec pack after powerdvd.
Got that error.
But when i uninstalled k-lite and reinstalled powerdvd it worked.

Posted on Jan 30, 2011

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Hey guys i encountered this problem too after fumbling with some files on my pc. What I did to solve the problem was reinstalling my directx and my Microsoft Visual C++. After that it worked again:)

Posted on Jun 20, 2010

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Posted on Jan 02, 2017

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Please update your graphics card driver.
Please check the hardware acceleration function is enabled.
(1) Go to Control Panel->Display property setting -> advanced -> Troubleshoot.
(2) Check the Hardware acceleration status.
(3) The Hardware acceleration should be set to "Max"
Please update your PowerDVD 8 to the latest version.
Please click here to download the patch.
If you still receive the error code, please provide the information listed below, and send it to CyberLink Customer Support.
The name of the movie title and the region.
CyberLink BD Advisor log: Please get this tool from this link ( and install it, save the detection results

May 16, 2013 | Computers & Internet

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Pc will not play any dvd movies.I says 80040216 error every time I try to play a movie.

Power DVD is a quirky program. Try VLC media player instead. It will play DVD's and almost any other video format. You can download it here:

Mar 23, 2011 | CyberLink Power DVD 5.0 (cd-powerdvd5) for...

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We cant plays our DVD on PDVD.Doesnt works our PDVD.It shows an error code while we trying to play a dvd by using PDVD.Code is 80040216

Read the thread from - Error 80040216 Power DVD!

There are many free DVD software you can use, why use Cyberlink 'buggy' software?

If you are on a Windows OS platform,
Here are some free Players eg. VLC Player, MPStar Player or Windows Media Player 11.
Download the codec package and install either "K-Lite Codec Pack or K-Lite Mega Codec Pack" from With these you should be able to play most of the Audio and Video formats.

Hope it helps.

Oct 08, 2010 | Computers & Internet

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Error code 80040216

Did you install the software that came on the CD-ROM that came with the LG device?

What software are you using to view your DVD? PowerDVD? VLC? Other?

May 29, 2010 | LG GH22LP20 DVD±RW Burner

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Error 80040216 when we try to play dvd

Hi there,

Microsoft might help you in this metter, check solution on this link

Make sure you choose correct version of your operating system & media player.


May 15, 2010 | Computers & Internet

1 Answer

My new lg gpo8 will not play DVDS I JUST GET "Internal error no. 80040216" how do i fix it works fine with music CDs but not DVDs or video CDs Software is Cyberlink PowerDVD V8

I researched your issue too as I await your answer.

You have a SOFWARE ISSUE with Cyberlink Powerdvd ver. 8

The error message is a corruption with the software called powerdvd

You need to completely errase your power dvd sofware and reinstall the software.

Update the powerdvd after reinstalltion and update your windows and run virus scan and run your utility software just incase of rogue software impeding your dvd's player progress.

Let me know if this corrects your issue


Mar 19, 2010 | LG Computers & Internet

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