Question about Compaq Presario CQ61-310US Laptop

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Serial number not found hp compaq presario - Compaq Presario CQ61-310US Laptop

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I HAVE A LAPTOP OF COMPAQ MODEL NO . PRESARIO CQ 61. WHEN I START IT IT DISPLAY "SERIAL NO NOT FOUND" ON BOOT SCREE. AND IT BECOME HANG.PLEASE HELP ME SOLVE THIS PROBLEM.
THANK YOU

Posted on Sep 26, 2013

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parrotheadpc
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SOURCE: I need to find a compaq presario model number, I

That serial number you provided goes back to an HP Pavilion DV6000.

Posted on Nov 12, 2009

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My compaq presario cq57 says it no longer has windows recovery environment is there any way that i could fix this so that i could give my computer a full restore?


Yes

I suggest use the Restoration Disk.
When asked choose Full Install. (Destructive Installation)

Don't have the Restoration Disk?

Answering from a USA standpoint. Should cross-over to all countries.

The disk is free. The shipping and handling is not.
$17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.
Call 800-474-6836
24 hours a day, 7 days a week.

Have the Serial Number written down, to give to the nice representative.
This is found in the white Service Tag, on the bottom of the laptop.
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For all countries, and the HP Support contact number, use HP Support Worldwide,

http://welcome.hp.com/country/w1/en/support.html

If you are not in the US, post the country you are in; and I will find your HP Support contact number, and post the page back in a link.

For additional questions please post in a Comment.
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hi
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When Windows is put on a computer it assigns hash values to certain major hardware components;

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3) BIOS program, version, and date
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Instead, I would like to post that you can get the Restoration Disk, for your Compaq.

THE disk.

On the back of the desktop is the Serial Number in a white Service Tag. S/N = Serial Number
Only give this to an authorized HP representative.
(HP bought out Compaq)

In the US the disk is free.
The shipping and handling is not.

$17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.
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Write the Serial Number down to give to the nice representative.

Outside the US,

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

After you install the Restoration Disk in the computer, and when asked, choose Repair. (Non-Destructive Installation)

For additional questions please post in a Comment.

Regards,
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