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Printer says paper jam, but no paper in there

My printer keeps on sayin to clear out teh jammed paper, but there is none, and it still wont print.

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  • Anonymous Nov 16, 2008

    brand new printer says there is a paper jam but there is no paper

  • sap06 Dec 11, 2008

    there is no paper inside the printer but printer still showing the paper jam

  • Anonymous Jan 29, 2009

    paper jam

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1 Answer

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Use a flash light check all paper path, specially the area around the toner. all you need is a small piece or other (dust). There is a micro switch that detect the paper travel. so if anything preventing the switch to open, you will get error message.
after that, open the toner door, reseat the toner and close the door. the pirnter should return to normal.

Posted on Oct 23, 2008

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Posted on Jan 02, 2017

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Epson stylus sx405 will not load paper


Inspect the rollers that take the paper in. If none of them appear out of place or damaged, it may be that they need cleaning. I've had some success cleaning printer rollers with methylated spirits, but any dust cleaner should work.

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Sx218,keeps sayin paper jam when there isnt any paper jammed


It sounds like a sensor is stuck. Sometimes a very tiny piece of paper is stuck near the sensr. I use a flash light to check. Have you tried turning off and on? Sometimes that will clear the error message.

Sep 06, 2011 | Office Equipment & Supplies

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4TH LIGHT FROM THE TOP KEEPS COMING ON LEXMARK E232


What this light sequence means that the printer has a paper jam.

When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.


How to clear Paper Jam

Press Continue button twice quickly to see the secondary error code.


To get the secondary error codes

When the Error light (!) and Continue button lights are both on, a secondary error has occurred.

When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.

Press and release Continue button twice quickly to display the secondary error code light sequence.


Press Continue button to resume printing once all the jammed pages are cleared from the paper path.

We recommend that you clear the entire paper path when a paper jam occurs.


To clear a paper jam:


1 If you are feeding paper from a tray, remove the tray, and then remove any jams.

2 Open the front cover and remove the print cartridge assembly.

NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.

3 Remove any jams in the area behind the print cartridge assembly.

4 Lift the flap at the front of the printer and remove any jams beneath the flap.

5 Open the rear exit and remove any jams.

6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.

NOTE: The printer reprints the pages that caused the paper jam.

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My hp deskjet says there is a paper jam when there is none and will not print


If your printer for any reason reports a paper jam, withput going through the "clearing paper jam" procedure it may not respond to print command. So follow the procedure below:-

Clearing paper jam in a printer is simple almost seven step procedure depending on the printer. Paper jam is the term used to refer to the scenario where your paper fails to come out of the printer during the print process. When you send a document to the printer, normally the printer prints out the document on a paper; then you can pick up your printed copy. When the paper gets stuck in the printer, it is said that paper has jammed in the printer "paper jam".

Even if you are not a technical person, you can conveniently clear paper jams. All you need is to follow the set of procedures outlined below.



Good luck & God bless!







Mar 01, 2011 | HP Deskjet 3845 InkJet Printer

1 Answer

Saying clear paper jam, I have done, there is no paper jam


Clearing a paper jam in a Lexmark laser printer is an easy thing to do. Laser printers produce high-quality products and are fairly complex machines, but paper jams (in most cases) can be solved mechanically with a little know-how and time. Follow these steps to learn how to clear a paper jam in a Lexmark laser printer.
  1. ep 1 Take the paper out of the paper trays. This will prevent any more paper from being drawn into the printer to further the jam.
  2. Step 2 Remove the cover from the housing of your Lexmark laser printer. This will expose the inner workings of the printer, and you also should be able to see the jammed paper.
  3. Step 3 Pull gently on the jammed paper. In many cases this is all that is required; the paper jam should move out slowly and smoothly.
  4. Step 4 Press the flashing paper jam button. This will allow the rotors to turn freely, which will facilitate the easy removal of the jam.
  5. Step 5 Unplug your Lexmark laser printer if the jam persists. This will allow you to pull more firmly without the gears working against you.
  6. Step 6 Examine the inner workings and confirm that all paper and shreds of paper have been removed. If the paper tore during the clearing, make sure none remains or it will inhibit normal printer function.
  7. Step 7 Plug the printer back in, refill the paper tray and try to print again.
    • Make sure to use a printer and paper type that are compatible. Consult your owner’s manual and the manufacturer’s Web site.
    • To deal with a large jam, it might be necessary to pull sheets from the middle of the jam in order to loosen the whole thing.
    • Always pull the paper “with the grain” of the mechanism, if possible. Pull it through the printer the way paper normally travels so that you don’t go against the gears.
    • For more serious repairs, contact an electronic store or professional repair person.

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Make sure that the paper path is completely clear and clean the paper sensors with a q tip. They get very dusty!

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