Question about Altec Lansing inMotion MIX iMT800 Portable Digital Boom Box Speaker System for iPhone and iPod

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How can I get to Altec Lansing UK customer support service?

I purchased this speaker from Amazon UK. It is still in 2 years warranty period. A month ago, all the buttons turned to not working. Amazon UK didnot take the responsbility, thus I tried to contact Altec Lansing customer support via email several times. However, all I received is the automatically sent emails, telling me that they are sorry for delaying in answering me. No reply from them. I also called them on the number 08704606080 of Altec Lansing customer service, but the number is not recognised. Can anyone tell me where to contact and how can I get my speaker warrantied? Many thanks.

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  • Nam Anh Ngo Feb 10, 2012

    Thanks Kristian, It is one year warranty from Amazon and now the 2nd year is from Altec Lansing. Innitialy I contact Amazon UK and they gave me the contact details of Altec Lansing UK Customer Service.

    I purchased an item. The seller tells me to contact the manufacturer, the manufacturer doesnt reply me. Seem disappointed.

  • Izii Aug 14, 2013

    hi, anyone has any idea how to keep in touch with Altec Lancing company in the UK? My speaker broke down on me for no reason and the shop I bought it from can't do anything about it. Goshh

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Call Amazon uk and tell them to give you a legit nummer for support for a thing you bought from them!
They have a obligation to give you a number, if they wont then tell them they have to take it back since you still have warranty on it..
And if they don't want to have it back they have to give you a number..

Posted on Feb 10, 2012

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Posted on Jan 02, 2017

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Another thing to keep in mind is suppost is working on what info they have. The speakers you have were manufactured over 3 years ago and are not being producted now. So if you have had them less than 6 months i would let support know this so they can get you an RMA. The big thing you will need is proof of purchase like the receipt or a credit card statement with the purchase on it.

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