Question about Philips ID9372B05 Twin 1Line Cordless Phone

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Phones i cant get a dialing tone when i phone the land line number it does not ring

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  • natalie martin Feb 10, 2012

    i have registered the phones to the base still cant get a dialing tone

  • natalie martin Feb 10, 2012

    tried my old phones and they work

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  • 12 Answers

And all phones are off, every telephone is hangup?
Could be your telephone company you could check their site..

Try connecting and old phone and see if that works if it doesn't then it has nothing to do with your philips phones.

Posted on Feb 10, 2012

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Posted on Jan 02, 2017

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2 Answers

How do I check my phone line? I have no dial tone. When The phone rings, it only rings once.


it rings so that indicates that the land line is ok
for a quick check see if you can borrow a neighbours phone and plug it into the wall socket
If you get a dial tone then , the problem is your phone
if you do not get a dial tone , call the service provider and report a faulty service

Sep 07, 2017 | Lands Phones

1 Answer

My Uniden cordless phone will not ring through although I get the tone and put in the number However I can receive calls


It sounds as if your DTMF tones are slightly off frequency for some reason. I have never seen this happen with any phone, but production quality has gone down hill in recent years. As you can call your CELL but not land lines, it would appear that the tones are getting to the central office but are not necessarily being decoded correctly at their end. Try taking the phone system to a friends and try it there. if it works, you will know that it is your line and not your phone. You could also try another DTMF phone on your phone line.

One other thing to check is if you have DP (Dial Pulse) selected on the base unit. If this is selected, you will still hear the tones in your phone, but the exchange will receive dial pulses, which are almost completely unused today. Where I live, you have to pay a premium to use a DP phone now!!

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Bell Studio 4500 DECT phone with answering machine: just out of warranty, this phone does everything properly up to entering a number, then dialling, BUT not producing a ringing-tone or getting through to...


I gather you have the setting for tone and pulse set to tone? Also are you aware the ringing tone is generated by the phone company? When you dial a number and it connects, the phone provider sends the ring signal to the dial phone and the ringing signal to the dialing phone. Do you get a dial tone before dialing?

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I would think the phone is defective, do you have a dial tone with other phones?

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My phone doesn't have dial tone. Each time I dial a number and try to call,it wont work. I call my phone but it wont ring. I need help on this. What happen to the phone? Or what should I do?


If you have another phone connect it to the wall outlet to see if you get a dial tone. This will indicate if your base unit is faulty.
Check the power adapter to the base unit, make sure it is getting mains power.
If the base unit has dual phone lines and if line 1 is only connected and the line 2 has beed selected then you cannot get a dial tone. In the chase press the line 1 to get a dial tone.
If your base unit has only one line then check the phone line at the wall socket make sure it is plugged in tight, also check the the connection at the base unit.
If this does not work then ring the phone company and get the to test your phone line, you may have a faulty line to your home.

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The phones worked last night, this morning nothing


If the phone rings but no dial tone, possible phone unit is faulty. I suggest to try a different phone unit to verify if it's faulty. If the other phone isn't working too, then report the issue to your phone provider.

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my phone has a dial tone but wont dial out or recieve calls.

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Cant send fax


Recieving faxes
  • Plug a regular, non-digital, phone into the fax's phone line and see if you get a dial tone
    • If you do not have a dial tone, seek support from your telephone service provider
  • Dial the fax number from a phone    
    • Normal circumstance is that you will have the fax machine pick up and make high-pitched noises
    • If the fax does not pick up, put a regular phone on the fax line and see if the regular phone rings when dialed
      • If the phone rings, answer it and see if there is line noise
        • If the line is clear, call the service number listed on your fax
        • If the line is staticy or unclear, call your telephone service provider
      • If the phone does not ring, call your telephone service provider
Sending faxes
  • Attempt to dial the fax number you are trying to send to from another phone.
    • If you hear electronic noises on the line, the other end has a fax machine on the other end
      • Check to see if you can recieve faxes.
    • If the remote fax does not answer, the problem is on the remote side, contact the recipient

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