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My Deskjet4360 is a few months old. I did some extensive printing and when finished could not shut off the printer. I finally pulled the plug. The next day the on/off button would not work

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Hi,

Initially, pls check the power adapter. Some versions of HP uses a power adapter that has two (2) voltages. You would need a DVM to check these DC voltages. If the voltages are not there, then t is the adapter, if they were measured, then the internal circuitry of the printer is the issue. It would require fair familiarity with electronic circuitry & components to establish repair. otherwise, the services of a qualified professional may be needed.

Hope that this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Posted on Oct 23, 2008

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  1. Check for any loose connection between printer and power source. Change the power cord and connect it directly to the power supply (eliminate any Pass through devises such as Surge protector). Check if the printer powers on. Print a demo page to confirm the functionality of the printer.
  2. Many Deskjet printers will not power on if the rear access door is not fitted or locked properly. Make sure the rear access door is connected and locked correctly.
Good luck..

Posted on Oct 23, 2008

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Its the problem with the front contol panel switch

Posted on Oct 23, 2008

  • ready2helpu Oct 23, 2008

    still u can try removing all the cartridges and all the power connections out of ur device n keeping it shut off for a hour n then reinsert everything n try this reset somtimes solves if there is some minor problem.

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