Question about Dell Inspiron 6000 Notebook

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Dell Inspiron 6000 Memory - Crash Problem

My computer recently downloaded a Microsoft update that required an automatic restart, unknown if that has anything to do with the problem. Once I start the computer, it will not go pass the blue screen where the music should start (no music ever comes on). I have tried all sorts of rebooting (F2, F8, F1) and it wont work; I have also tried doing it in Safe Mode or Last Known Good Configuration, and nothing. I even have a backup Windows XP CD-Rom but can;t get the computer to launch it. Per the diagnostic tools, it's a memory problem (which once appeared like a year ago but simply cleared itself away). The error is: Integrity Test Fail 1000-0123, 1016 MB Memory, per the diagnostic, at the MATS and March A Test, error is 2F00:0119, basically stating a emory is reading wrong when somethin else should be in place. It also know will not run the diagnostic test past the March A Test. I don;t care if I need anew computer, just want to get the stuff out of my hard drive. The hard drive test passed . Thanks for your help.

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  • amandibiris Oct 23, 2008

    Jenny thanks for the suggestion, I will get on it this weekend or a.s.a.p. After trying, will post report! :)

  • amandibiris Jul 12, 2009

    The problem ended up being a bad memory slot. It came defective from the factory and that is what always caused the blue screen error. All I had to do was replace it.

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Get yourself a 2.5 hard drive box (no hard drive in it) costs less than a tenner on ebay. Remove hard drive from current laptop, put it in box, connect to another laptop via usb provided and you will be able to read from it like it's a flash drive or cd. Then just copy files you need to other laptop or CD. No damage done to original hard drive. Put your hard drive back into laptop.

This part, am just taking a guess at but then see if you can do a system restore to a date previous to problems ie when you updated in case it was the update that caused the problem. If you had XP disk and ID number you could try a repair or a reinstall but that is pretty drastic. No way should you need a new computer

Let me know how you get on. IF you don't know what I mean by the HD box, just shout and I will be more specific

Good luck

JEnny

Posted on Oct 23, 2008

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