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First you need to provide more details, it's not open when the computer it's running, when the computer it's shut down...in first case you can go right click on the cd-dvd drive in my computer, and click the EJECT task, in the second case(can be used in the first one also) you can just insert a paper clip in to the tiny hole on the cd-dvd, and press the paper clip..it will mechanical open the cd-dvd drive. If you have a laptop, some models, like IBM, Gateway have on the back of the laptop a small button, liket he battery one that you can press and the cd-dvd will pump by itself.Good luck.
www.nydatapc.com for more help.
Best place to look is on 'www.eBay.com', for prices and for matching hardware or for "compatible" hardware.
However, if the CD-ROM drive is not a "unlock-and-slide-out" mounting, you should take the computer to a qualified technician, to remove the old drive, and install the replacementn drive, to get the repair done safely and correctly.
I'm pretty sure it will. The only thing is that Gateways of that generationn used a custom connector which plugs onto the hard disks standard IDE / ATA connector.Just pull this extra connector off and you can use the disk in any machine.
Also ,Toshiba used similar adapters,so if Toshiba's using one on your model,then you'll need to palce the toshiba adapter onto the hard disk from your Gateway. You may also have to go into your BIOS ,and make sure the BIOS recognizes the disk if your BIOS isn't already set to "auto detect".
I have not worked on your model before but have done many laptops.
be sure the part you have is correct.
get some small screwdrivers,
as you disassemble it, lay the screw around it where they came out.
some times case screw are hidden under stickers on the bottom. (nice hu?)
be VERY careful with the data/ribbon cable (probably dark gold in color)
well you can buy a card for about 20 quid on ebay etc but new it will cost you a lot more ! YES THE HARD DRIVE IS VERY IMPORTANT TO KNOW ABOUT AND 150 POUND THEN YOUVE GOT A GOOD DEAL IF IT IS MORE THAN 3 YEARS OLD YOU ARE BEING A BIT RISKY YOU GET A LOT OF PEOPLE LIKE THIS SAYING ITS JUST THE CARD THATS BROKEN BUT YOURE NOT LOOSING MUCH FOR 150 QUID AND YOU SHOULD ALSO ASK THEM TO FORMATT THE LAPTOP ! E-MAIL ME IF YOU NEED HELP I COULD FIND YOU PARTS QUITE CHEAP !