I have had my mp3 player for oly about two months and then one day I went to go turn it in but the whole entire screen went white and now it will not turn on anymore. but if I leave it alone for a while i can hit the power button and then the screen will white again, then it will turn off like before but i can never listen to music.
Go to "http://voxrightnow.custhelp.com/cgi-bin/voxrightnow.cfg/php/enduser/std_adp.php?p_faqid=2559"
To update the firmware of the M42xx mp3 player click here
and download the firmware. start the firmware and when it is runnin
plug the M42xx in at the same time holding down the PLAY BUTTON
(center) until a white screen with a small computer with a line going
to your M42xx is displayed and then release the PLAY button. You can
then click on start and the firmware update will complete,,, DO NOT
DISCONNECT DURING THIS UPDATE... it may take 2 times to complete this
but it will work.... YEA!!!! WORKS with 2, 4 or 8 GB Models.....
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i held in the power button for 5minutes,it shut off,then turned it back on.but now i have another problem,now it wont play my music.i cant get the plan so if u could just tell me what u think or know what to do i would really appreciate it.
my screen says the same thing i turn it on an everything starts off fine then after the go gear logo it says(wait for usb connection) i would realy like to fix this problem only had it a few days an got it as a gift
Mine had the entire screen lined out and the screen faded out over that day. Let the battery run down if you can, charge it. If you can't get the battery to run down then I don't know what to do.
This is the worst mp3 player ever invented - i have to tell you this up front. There is no driver, the company does not support the product anymore - I would return it now while you still can.
Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Actually, like u said, thats weird. There is this website, especially made for resolving gigabeat problems http://www.mygigabeat.com/forum/forums.cfm?conferenceid=02C28E3C-3048-2906-EAB68973002899DD
hope u find ure problem