Question about NorStar M7310 Corded Phone

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Lines I have a NorStar M3710. I have 4 lines. On one of my phones (the main one) 2 lines will not ring through. They work on all of the other phones. I can use the lines to dial out, but I cannot answer. I have tried to copy another phone that works and it did not help. Please help

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  • kristenw Oct 23, 2008

    Sorry, I cannot dial out on those 2 lines either. They seem to be intercom lines now. How do I switch them back to normal lines?

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You have to go into progrmming and reassign those 2 line to ring on your phone m7310 because those 2 line are not assigned to ring at your phone. Please let me know if you are having trouble getting into programming.

Posted on Oct 06, 2009

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1 Answer

Why won't my phone system ring over the intercom system as it should?


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I need to change which phone rings.


I guess this is alittle late... but for your knowledge:

First you need to know the extension of the phone that you want to change. Feature 0 at the phone you want to change and hit the intercom key to ensure that we are programming the right phone.

To get into programming press:
-> FEATURE 2 6 6 3 4 4
-> Password: 2 6 6 3 4 4
Now you will have to look at your LCD for 3 arrows
<- Heading..Enter->
<- Back .......Next->

-> you will now see TERMINALS&SETS and press Enter (the top right arrow key) now put in the extn that you want to change.
-> you should now see the extension number of the set and the name that is associated with it, press Enter (the top right arrow key) again
-> now you will see LINE ACCESS and press Enter (the top right arrow) again then LINE ASSIGNMENT and hit Enter again
-> then you will see Show line:____ and input 001
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-> keep putting in all the lines that you want to ring at your desk
till all the lines are found (the numbering scheme counts out funny for Norstar it goes: line 001,002,003,004,025,026,027,028)
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Voila, your phone will now ring. To change back, do all the same steps, but input Unassigned instead of Appear&Ring.

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1 Answer

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Answer Lines
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5 – Line number: Dial line number (001-xxx).
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7 – If line has been changed to Ans:AA, press * then press TABLE.
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9 – Rings:0 – Press CHNG, dial number of rings before auto attendant answers the line, or leave at 0 for immediate answering. Allow at least 2 rings if CLID is in use.
10 – Repeat for each line to be programmed.

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If the auto attendant will only answer lines in night service mode, line answering should be set to No as per step 6 above. Using night service will cause the AA to answer lines immediately.

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Hope this helps

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1 Answer

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