Question about HP Photosmart C8180 All-in-One InkJet Printer

1 Answer

PRINTER NOT ABLE TO PRINT

My printer (HP Photosmart C8180 All In One) is saying that it can't print because it's saying [INK SYSTEM FAILURE - Ink system has failed. Unable to print. Refer to printer documentation. Error. 0xc18a0001. Turn power off then on again.] Ok, I've tried this a few times now and nothing. I even checked the cartridge to see if it's out, but it has enough ink. Please help!

Posted by on

  • 1 more comment 
  • wichmanngj Feb 10, 2009

    My C8180 All in one does not print in black; colors work. A new ink cartridge does not solve the problem.

  • Anonymous May 06, 2009

    I have the exact same problem: Ink System Failure. This is the second time in three months. Contact the tech support and ask to have the info to reset the computer. It takes several steps but it worked last time. I was hoping I could find the info online without having to call again. This time I'll write the steps down.

  • CrockerGW May 14, 2009

    QUESTION: Does anybody know more details for the "service the product" procedure suggested in solution two, and/or what parts should be replaced, perhaps including the part numbers.

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,712 Answers

PRINTER NOT ABLE TO PRINT - s.gif s.gif

These error codes indicate that the product has an internal condition. Solution one: Reset the product Use the instructions below to resolve the issue by restarting the product.

  1. Disconnect the Universal Serial Bus (USB) cable from the back of the product, but leave the product turned on.
  2. Open the cover of the product and remove the print cartridges.
  3. Close the cover and wait for the Insert Ink Cartridges message to display.
  4. Disconnect the power cord from the back of the product and wait for one minute.
  5. Reconnect the power cord. If the product does not automatically turn on, press the Power button.
  6. Open the cover and reinsert the print cartridges.
  7. Close the cover. If prompted, print a calibration page.
  8. Reconnect the USB cable, and try to print a print job from the computer.
Solution two: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product.

Posted on Oct 23, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do I resolve ink system failure 0xc18a0306?


When powered up press the ink button. This should cause the print head to move to the middle the printer and then back. If it parks properly then everything should be fine. However, if it stops against an ink cartridge it's indicating a problem (no ink/ faulty cartridge). So replace it and repeat the process x3 (ie.for the 3 other cartridges). Once complete the printer should be OK. All this should be covered in the HP user manual.
HP Official Site Laptop Computers Desktops Printers Servers Services and...

Aug 08, 2015 | HP Photosmart C8180 All-in-One InkJet...

1 Answer

How do I fix ink system failure error message on a hp photosmart c8180 even though I have replaced all cartridges. Need to rest the system any ideas?


i love google.... usually:

http://h30434.www3.hp.com/t5/Other-Printing-Questions/Photosmart-C8180-Ink-System-Failure-Error-0xc-18a0005/td-p/331285

Jun 24, 2014 | United Stationers HP Photosmart C8180...

1 Answer

Receiving error message: 0xc18a0001 error message on hp c8180 all-in-one printer. what can I do?


Solution 1:

1. Press and hold "left arrow" key
2. Press the "setup" key and release both keys
3. Press and release the "OK" button
4. Press and release the right arrow button until the display says "System Configuration Menu". 2. Press and release the "OK" button.
5. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",
6. Press and release the "OK" button.
7. Display should say "Hardware failure status: Clear. Press OK to clear".
8. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
9. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
10. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
11. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
12. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
13. If the printer has already initialized, then go to the next step. If not, the printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
14. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
15. If the error is still there, or reoccurs the printer is already defective.

Solution 2:

  1. Press the On button to turn the printer off.
  2. Unplug the power cord from the back of the printer.
  3. Remove all the ink cartridges.
  4. Wait two minutes.
  5. Plug the power cord into the back of the printer.
  6. Press the On button to turn the printer on.
  7. Install the ink cartridges when prompted.


If I've helped you, please vote! Thanks!

Dec 09, 2010 | HP Photosmart C8180 All-in-One InkJet...

1 Answer

Ink failure error OXc05d1281


Reset the system by holding down the OK, Cancel, Black, and Color buttons at the same time and turn the 3310 off. You should keep holding the buttons down until the printer shuts off and then turns itself back on. Turn the printer off twice for the printer to recalibrate. Make sure you have new cartridges in the printer so that it can reset.

May 12, 2010 | HP Photosmart C8180 InkJet Printer

1 Answer

My HP photosmart C5180 has a Ink System Failure Error code 0xc18a0201. I tried the master reset - holding the ok and help buttons down while turning the printer on and off. That worked long enough to print...


The ink system failure message has a chance to be fixed or it may be a permanent issue. It
can be pointing toward a firmware failure in the printer and if that is the case the
following steps should fix it.
Press and hold the “*” key. Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
Press and release in sequence the "1”, “2” and “3” buttons.
Display should say “Support” and display the FW rev (something like R0631R)
Mine reads R0631M
. Press and release the right arrow button until the display says “System Configuration
Menu”.
Press and release the “OK” button.
Display should say “Hardware failure status”. If not there already, Arrow Key over to
“Hardware failure status”,
Press and release the “OK” button.
Display should say “Hardware failure status: Clear. Press OK to clear”.
Press and release the “OK” Button. Message changes to “Hardware failure status Cleared.
Press Cancel to continue”.
Press and release the “CANCEL” button as many times as necessary, so that, either the
“Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears.
PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
Using the Power Button, turn the unit OFF and unplug the power cable from back of the
printer and wall outlet.
Wait 30 seconds for the power to get discharged and then plug the power cable into the wall
outlet first and then into the back of the printer.
Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER”
followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK
INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the
initialization process is complete, the printer will print out a Diagnostic Page.

Good Luck!

As a side note if the printer cannot overcome the error the only printer still sold that takes 02 cartridges is the Photosmart C8180.

Apr 19, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Can't print on Photosmart 3110 all in one


This is a result in a print head failure or the use of non HP ink ether or there right you need to service the unit part will be needed if the maintance does fail. If your using non HP ink stop its use and purchase HP ink you be glad you did!

Nov 17, 2009 | HP Photosmart 3310 Printer

1 Answer

C8180 Error Oxc18a0001


Hi there
Solution 1:

1. Press and hold "left arrow" key
2. Press the "setup" key and release both keys
3. Press and release the "OK" button
4. Press and release the right arrow button until the display says “System Configuration Menu”. 2. Press and release the “OK” button.
5. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
6. Press and release the “OK” button.
7. Display should say “Hardware failure status: Clear. Press OK to clear”.
8. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
9. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
10. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
11. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
12. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
13. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
14. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
15. If the error is still there, or reoccurs the printer is already defective.
Solution 2:

1. Press the On button to turn the printer off.
2. Unplug the power cord from the back of the printer.
3. Remove all the ink cartridges.
4. Wait two minutes.
5. Plug the power cord into the back of the printer.
6. Press the On button to turn the printer on.
7. Install the ink cartridges when prompted.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.

All The Best: Pineworks



Oct 15, 2009 | HP Photosmart C8180 InkJet Printer

4 Answers

HP Photosmart C8180 - Ink System Failure - Oxc18a0101


i had exactly this error message. Rang HP. They said it was a hardware failure, they couldn't fix over phone, would cost 2x cost of new printer to fix, but they offered me 20% discount on new printer if ordered over the phone.

But with some fiddling, problem now resolved. Here's what I did:

- press Red Eye Removal and Print Photos button together
- goes to Mfg Commands -> Enter Special Keys Combo. Press OK
- uaiux Support page (some code) -> click right arrow key until you get to System Configuration Menu - click oK
- should say hardware failure status - click OK
- says hardware failure status: Clear. Press OK to clear
- I clicked OK on this and system reset itself and problem was solved

Jun 24, 2009 | HP Photosmart C8180 InkJet Printer

1 Answer

Ink System Failure with error code: 0xc05d1281


I had the same problem and took Guru NinaE advice....1. Unplug power cord from back of printer while it is on. 2. Wait for 60 seconds after it is in sleep mode. 3. Press and hold "Print Photos" and "Red Eye Removal" at the same time and while holding the two buttons down, plug in the power cord into the back of the printer. 4. The printer display should go blank or Reset might show up on the display. When this happens, touch the ON button and the printer will reset itself.

May 20, 2009 | HP Photosmart C8180 InkJet Printer

2 Answers

Ink system failure


hp photosmart c7288 all-in-one



ink system has failed unable to copy receive faxes or print refer to printer documentation error oxc19a0002

Nov 25, 2008 | Printers & Copiers

Not finding what you are looking for?
HP Photosmart C8180 All-in-One InkJet Printer Logo

387 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96467 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...