Question about NorStar T7316E Corded Phone

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Norstar T7316 I would like to know how to override pickup a line being used by another user. I use a Handsfree HEadset and in order to place a called on hold I can't pick up the line I'm on from any phone in our building so I have to run all the way back to my desk .... is there a feature code that will do that? feature 75 does not work. THANKS!

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No there is not.

Posted on Oct 23, 2008

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How to pick the call from other extensions


I have downloaded several manuals for the Avaya by searching online, some are good basic user guides and some very technical. You can pick up a call in several different ways - here is a copy from the manual on call pick ups:

2.2.2 Call Pickup
If you hear another phone ringing, there are a number of ways that you can answer the call if you know the user, group
or line being called.

1.If already on a call, end the call by pressing Drop or put it on hold by either pressing Hold or pressing the
button which the call is on.
2.Press an idle Intercom or Call Appearance button.
· To pickup a call ringing at a particular extension:
Dial 6 followed by the extension number at which the call is ringing or parked.
· To pickup the longest waiting call in a pickup group:
Dial 66 followed by the pickup group number (1 to 4).
· To pickup the call ringing on a particular line:
Dial 68 followed by the two digit line number.
3. You can continue the call handsfree or switch to using the handset or headset (press the HEADSET button).

To Create a Call Pickup Button (ETR 18D/ETR 34D Phone)
1.At the phone press Feature 00.
2.Program Extension: is shown on the display.
3.Press the button that you want to edit or enter a number between 03 to 80 to select a button. The current setting
of the button is displayed.
4.Press the first intercom or call appearance button.
5.Dial 6 followed by the target extension number.
6.The button function is changed to Call Pickup followed by the target extension number.
· Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then
placing it back in the cradle.

To Use a Call Pickup Button
1.Press the Call Pickup programmed button

May 29, 2014 | Avaya Corded Phone avaparp18d

1 Answer

T7316 phone does not cancel call forwarding


#73 is a a feature you use on a telephone line to cancel call forwarding (cfw) of an outside call (some codes may differ). You need to have the dial tone of that outside line to cancel the cfw. to cancel the cfw of a norstar set (internal calls to extension) just press the cfw key or press 'feature #4'

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1 Answer

I have a 3-line Nortel T7316e phone. The feature to un-forward calls from one of my lines is not doing so. I need to un-forward calls from one of my lines.


Usually it should unforward calls by pressing the CALL FWD key again. Check out the user manual to be sure 100%. You can download the manual here: Nortel t7316

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1 Answer

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Did you mean "Line" in use?

Caller calling Voice Mail probably tied it up.

Tech needs to program Supervision Disconnect for the line/s and Carrier must do the same so they talk to each other.
So when callers hangs up a disconnect signal tells the system to hang up.
90 percent of the time the tech had it programmed but the carrier did not.

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1 Answer

How do I activate the handsfree mute button on Norstar M7310? When I push outside line, then handsfree, I get dial tone, but cannot dial outside number. When call is incoming, after answering, I cannot...


familirize with devices user manual whether has feature functions requested. Second, ascertain that device was least malfunctioning since acquired. normally, familirising with innovative devices makes expertise in functionality.

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1 Answer

How do i change the outbound caller id number on the T7316? several of our users lines are currently programmed with my number as their outgoing caller id number, so their clients keep calling me back...


I found this guide that has a lot of information regarding the programming of the Norstar phones..

Hope this helps you!

http://www.telephonemagic.com/phone-support/norstar-feature-programming-code.htm

Good luck!

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1 Answer

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sounds like your handsfree button is stuck down if its automatically going to speaker.

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1 Answer

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1 Answer

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This is done in station administration. F config side of the system. Do you have access to system programming?

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1 Answer

Turn ringer on T7316


T7316 Manual

The volume control adjusts the handset, hands free, headset, and ringer volume. Someone may have fiddled with the buttons and turned the ringer down enough that it doesn't sound when a call is incoming.

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