Question about Xerox WorkCentre C2424DN All-In-One Laser Printer
I have an error code 04,018,48:2770 Can anyone tell me what this code is in relation to? Xerox are being typically unhelpful but then why waste an engineers time driving into the highlands for something I can fix, if I knew what it was. The machine is 18mo old and has barely done 10k yet and after suffering a power failure the was on and off like the a disco, it has come back with the error noted. I feel it is a sync problem with the drive train. I have checked the main systems with the info I have and they seem to line up fine. I do have an issue with the right side. There are a paid of gears fairly near the top that are definately out of sync. They were marked at one time where they met, and now they never reach that meeting point, I guess I need to know how to home the drive train. Can anyone help?
Yeah, That is the process drive assembly.
You have to remove that motor, I think it's 4 torx screws and you have to move a couple of wires etc.
Once you do that, you can turn the upper and lower portions to align the holes in the clear plastic frame with the holes in the gears. I normally pin them with just some papre clips.
Then when installing the assembly back into the machine, make sure the arrows line up on the bottom of the frame and gear.
That should line that up and time it for you.That motor is responsible for driving the maintenance kit up and down to the prep and clean the drum. You may want to be sure your maintenance kit is not somehow binding and throwing that process drive out of timing.
A C2424 does not often have probmes with the maintenance kit binding, but it can occur.
That process drive timing has some problems staying stable.
Posted on Oct 23, 2008
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