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You need to buy genuine cartridges. Take them back to the dealers and demand genuine cartridges that is if you did not force the cartridges into the slots. If you are printing blank sheets then change toner cartridges.
You may need to clean the printer heads. First try going to your printers properties and you should have an option via troubleshooting to clean, if this does not help, look inside the printer depending on the model, near the cartridge, you'll find where the ink comes out. Take a damp qtip and wipe them good. They are most likely clogged. I cleaned mine with alcohol but I'm also a risk taker :). Hope this helps!
Hi I have had this before but not with the same printer as yours but what I did was add and removed the printer software driver and then just reinstall it back and all was ok Hope it a help to you. All The Best: Pineworks
You just printer will not print anything, you didn't tell us if the actually goes through the motions of printing but gives a blank sheet. The fact is these two uniquely different scenarios with different solutions.
So I will endeavour to give you both solutions.
Printer goes through the motions of printing but gives a blank sheet: This is indicative of blocked nuzzles.
Ink may be new, but their nuzzles may be blocked; depending on manner of storage. To be sure apply a folded tissue paper to the ink nuzzle and press firmly. If the tissue comes off well blotted with ink it means you still have a good amount of ink in it the nuzzle is not blocked. If not blotted or scantily blotted, it means ink is really low or nuzzle is blocked. To be very sure of this, place nuzzle in a place/saucer with a bit water so that the nuzzle is soaked. Leave for about 10 minutes. Then apply the tissue again. If still not well blotted it means ink is really low or empty. If new you should return it for a replacement. In the case of blocked nuzzles, the procedure may be repeated over to get results.
Printer does not go through the motions of printing but gives a blank sheet: Usually in this case the indicator lights just blink away.
This could be as a result of either of these scenarios. i.Ink cartridge has developed incompatibility or is incompatible
The Solution is to try an older/another cartridge (doesn’t matter if ink is finished. You must replace cartridge one at a time). If lights stop blinking it confirms that your cartridge has become incompatible or developed incompatibility. Also if your printer is the type that can work with only one cartridge, remove one after the other (closing back the lid/cover) to determine which in the set (black or color) has become incompatible. At the instance the incompatible one is removed and you close the lid, the blinking will stop (for printers that can print with one ink cartridge only). Just replace the incompatible one and start printing again. In most cases the issue is always with one cartridge. But if both are affected, you have to replace both. Because of this type of problem, always keep used cartridges somewhere safe; they come in handy for this type of troubleshooting. ii.The Cartridge electronic panel is dirty
The electronic panel on the cartridge that makes contact with the cartridge carrier inside the printer is dirty and needs cleaning. This electronic panel is front part of the cartridge with copper “dots”.
The Solution is to try to clean this panel with a piece of folded tissue paper soaked in a bit of methylated spirit. Also try to clean the area in the cartridge carrier/holder that makes contact with the cartridge’s electronic panel (Usually this is more difficult). If you cannot reach it with your fingers, use a stick or something with tissue wrapped around it. Allow to dry well and return the cartridges, close the cover. The blinking should stop if the electronic panel is the issue. Once the blinking stops the printer will print.
K...Trust the solution. Try these steps. Open the printer, remove the ink and remove the printhead (See User's guide). Reseat the printhead and the ink cartridges. The printer will come up with an error message that requires calibration. Do the calibration and scan the sheet that prints right after by pushing the start button. In the menu options, clean the printhead. Do one basic and one deep. Print a demo sheet (another menu option) to see if the quality has gotten better. If it has not call Kodak AiO Tech support. You will need a replacement printhead.