Question about HP Office Equipment & Supplies
This is usually caused by ink or correction fluid on the scanner glass. Here is a link to an article about where to look and clean to clear the lines on copied and scanner pages.
I hope this helps, If so please rate my solution.
Posted on Feb 10, 2012
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Posted on Jan 02, 2017
It could be one of a few things, one being the yellow toner cartridge, try using a different cartridge after replacing the cartridge run several cleaning modes from the service menu. If the problem is still persistent it could be the fuser assembly is too hot and therefore is scorching the paper or the etb is dirty. to clean the belt, access the secondary service menu, setup/press setup and cancel at the same time/ press set up again and you should see the secondary service menu/ select clean belt/ do this 5 times.
Posted on Jul 14, 2010
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