Question about Microwave Ovens
The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.
You can see and hear a video of how a turntable motor should sound when you rotate it by hand.
If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.
To replace either, you need to unplug power, then remove the bottom cover of the oven. In some brands, you have to cut the motor cover off with snips, then use a screw when reassembling it.
There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.
At our site, we have a video showing how to remove a typical over the range control panel assembly in under 5 minutes.
You can usually find helpful exploded view diagrams and order parts by entering your full model number here.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Oct 24, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Sep 09, 2012 | GE JVM1860 Microwave Oven
May 09, 2011 | Hotpoint RVM1425 Microwave Oven
Aug 01, 2010 | Microwave Ovens
Jul 19, 2010 | Whirlpool MH7140XF Microwave Oven
Mar 08, 2010 | Microwave Ovens
Dec 20, 2009 | GE Advantium 120 Convection/Microwave Oven
Nov 15, 2009 | Sharp R-303CW Convection / Microwave Oven
Apr 19, 2008 | Microwave Ovens
That model number doesn't ring a bell. Is that right? Is it foreign?
Chances are the coupler and/or turntable support will be damaged or warped.
Also on some brands, the "packing" (often a rubber grommet) must be replaced.
Oct 17, 2007 | GE Spacemaker JVM1640SJ Microwave Oven
May 28, 2017 | Sharp Microwave Ovens
71 people viewed this question
Usually answered in minutes!