Question about KitchenAid Microwave Ovens

1 Answer

Microwave stopped working

KitchenAid Superba model KEMS377D / KEMS307D - microwave oven combo. A few seconds after starting to nuke something in the microwave, it stopped, and the message "door open" flashed on the display. Now it doesn't work. The light does not come on when you open the door, and when you hit any of the microwave buttons, it beeps 3 times. We purchased it in 2000. I switched off the circuit breaker, and then back on after a minute to see if that would reset it, and no luck. The oven works fine. Any idea what is wrong, what needs to be done to fix, and how much (ballpark) it will cost for parts/labor?

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • KitchenAid Master
  • 3,051 Answers

Hello there and welcome to fixya
This is a fairly common issue with microwaves
Normally the issue that you are dealing with is that the dor switch has went bad or the electrical wiring may be getting loose so what i would do is first remove the outer shell of the microwavethen get to the door switch and find the wires that are going from it to the connection poing then make a note of where the wires are connected at then remove the wires and test using ohm meter set at the lowest setting you should be getting a ol reading when the door is open then shut the door and you should show a little bit of continuity when the door is shut something like 020 or something like that however if it does not move or the numbers are really high then it should be replaced ok
I have posted a link here for you to follow on how to test it and several other parts ok

Posted on Feb 10, 2012


4 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Microwave Oven Door Spring Replacement

Remove the front panel by removing the screws located on the inside of the door (note hold door inplace, since it is heavy and will fall out after screws removed). Unscrew screws located on bottom of plastic retainer (2 each) Remove tension spring. Note 2 are included right and left. Note color of spring on end, different springs for different door types, stainless, black,beige or white. Replace all in reverse order.

Posted on Mar 26, 2009

  • 180 Answers

SOURCE: How do you replace the lamp in a Kitchenaid

open the top cover then you can see the bulb on the right side of the oven, just remove the lamp and replace it by a similar one. you can try to get the lamp from any electrical shop with the same size and same rating.

Posted on Jul 14, 2009

  • 6784 Answers

SOURCE: Kitchenaid superba combo. Microwave gives

HI, this is an indication of a failed door switch. When the switch fails, the control cannot recognize the closed door signal. Simply replacing the door latch mechanism will solve this issue.

Replace the door latch assembly, asap.

Posted on Dec 22, 2009

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add


Microwave Ovens Logo

Related Topics:

226 people viewed this question

Ask a Question

Usually answered in minutes!

Top KitchenAid Microwave Ovens Experts

William Miller
William Miller

Level 3 Expert

9098 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Oloyede Monsuru

Level 3 Expert

1417 Answers

Are you a KitchenAid Microwave Oven Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides