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check the pipe leading from the dishwasher to the outlet, maybe under sink. this needs to be raise up as water will flow back into washer. Had this problem myself, felt foolish when the repair man just tied it up and left. !
I had a similar problem when my dishwasher wouldn't drain and was causing the kitchen sink to back up. I poured a little drain cleaner in the bottom of the tub (where the drain holes are) and let it stand for about 15 minutes then ran a hot rinse cycle (don't put any dishes in the dishwasher while you're doing any of this). The water still hadn't all drained but after a day or two of not using the dishwasher it drained on it's own and hasn't had any problems since. I would recommend reading your manual to make sure that using drain cleaner doesn't void any warranty you may have. Also, it's a good idea to do an empty rinse cycle at least once so that there's no chemicals getting on your dishes.
The white film problem is hard water. There is a new product out called the dishwasher filtration system.It filters the water before it enters your dishwasher. It works amazing and has a money back guarantee.You will love the way your dishes look after the first load. It is also very affordable (like 70 bucks). Go to www.dishwasherfilter.com to find out more info.
Im really not all that familiar with the bosch unit, but a few things i would ck. when you cancel a cycle (it should drain the water) is it humming??? does it sound as if it even trickling into the sink discharge?? do you have a disposer under your sink that this unit drains into, if so remove the clamp and look for possible obstructions right there.Honestly passed this ill have to defer to someone else sorry and good luck