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Hi In device manager cd/dvd scsi extension had yellow tag over it so I deleted it. Now think I need to reinstall but from where? My dvd.cd is matshitauj840d and my laptop is a acer aspire 1690 Any ideas? Mickey

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  • m1ckey Oct 28, 2008

    Hi again

    I think its time I cleaned my laptop out ......so many little clitches and slow. Its seems easy to bring the Acer 1690 back to factory settings. Now here is the question if I do this is it advisable to then go on the Acer home page and download in ALL their latest drivers. I tentatively tried one with my computer in its present form and it knocked out Skypes audio. so I am a little apprehensive. I am not sure that if I get back to the factory setting then put in all new drivers then download Skype whether it may then work ok. Hope this all clear

    Rgds

    Mickey



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In device manager, move to the toolbar an click on the icon, scan for install device.

2. you can also go to control panel and to add new hardware and follow the follow onscreen

Posted on Oct 23, 2008

  • mabidanco424 Nov 14, 2008

    go to the internet and download the correct drivers for your dvd on a pen drive. note: do not download the new version use the laptop's name for the correct version.

    or reinstall the OS using a bootable cd, during installation make sure you don't format the hdd but do a clean installation in a defferent folder leaving the existing OS.
    in this case you will have two boot screen.



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This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
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hope this helps






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SYSTEM

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Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps
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