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HP dv6139 loses Inet connection after 5 minutes (both ethernet & router)

The dv6139 loses its Internet connection on both the ethernet & wireless connection after about 5 minutes. I can get it back after re-booting for another five minutes or so and then I see the "unable to connect" message. Any suggestions would be greatly appreciated. I am running XP Pro. Thanks, Herzingmark

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  • davidhhawley Feb 17, 2009

    Mine is the same - after 5 minutes the Internet connections goes down or a least the http does. I have found that Skype still works so my connection is good. This happens whether the computer is connected via wireless or ethernet.



    I have another laptop which is the exact same model an HP/Compaq nc6320 and this other one is not affected so it is clear that it is something up with the computer not the router.



    I have uninstalled just about all software that I thought could be affecting it including (for a short time) all the antivirus software and disabled the firewall and this made no difference.



    Reboot and I am back on line for another 5 minutes or so, then it looses the connection. Reboot and it is back, completely consistent and reproducible.

  • Jerry May 11, 2010

    What anti-virus and or security software are you using?

    Have you tested in different locations?

    Thanks


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Most probably it's the router's fault, if you have one. I've seen many cheap routers randomly loosing wireless connection with their computer clients. Try with another router. One possible solution: upgrade the router's firmware.

Posted on Oct 24, 2008

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