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Re: washing machine problem
It could be that the carbon brushes need changing on the motor. you can drain the machine if there is water in it by disconnecting the outflow pipe from the u-bend under the sink and lowering it into a bucket. This will empty any water in the machine (most of it any way), at the same time you can check for blockages in the outflow pipe while it is disconnected. If the machine is at least five years old then the carbon brushes are easy enough to change yourself, they are seated each side of the motor which will be on top of the machine. Simply carfully disconnect the electric cables on each carbon brush, gently slide them out and replace them by carefully sliding the new ones back into place and then connecting the electric cables again. The carbon brushes for hotpoints were universal for the older models 5 years old or more, but the newer version have cleverly put the motors on the bottom and are hard if not impossible to get to. You will then need to call out an engineer. Always make sure that you disconnet from the mains before touching anything within the machine, and if you are not confident in what you are doing the don't do it, call an engineer.
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Hi Stacey C - Does the drain pump make a humming noise? If so, you possibly have a restriction in the drain line or siphoning. Try setting the cycle to spin only and verify if water pumps out. Supposing that it does not, I would suggest contacting a professional to diagnose either the pump or timer.
Kenmore front loading washing machines will give you years of service.
Sometimes things do go wrong, especially after the warranty runs out.
Troubleshooting a Kenmore front loading washing machine could save you a
lot of money on a repair bill. Before you call a service technician to
fix your machine, attempt to resolve the issue through simple fixes
first. Washer Code Messages
Your Kenmore front loading washing machine has an LED display that will give you error codes. Will Not Spin
If your washing machine does not
spin, check to make sure the door has latched completely. Also remember
that if your machine is in the SUD cycle it will not spin until it has
eliminated the suds. Washer Is Noisy
If the washer is making noise or
vibrating, check to make sure it is still level. If it is out of level
you can change this by adjusting the feet. Metal belt buckles and
buttons in your laundry could be causing the noise as well.
Door Stays Locked After Cycle
At the end of the wash cycle,
the lock will disengage after about 30 seconds. If it does not, it may
be because the machine still detects that the water has not completely
drained. Just select "Drain" and "Spin" and let the washer go through
the cycle. Your door should unlock.
Don't know what type of washing machine you have since you did not provide a model number. But if it is a front loader, and it makes a loud noise when spinning, the problem could be that the support arms have failed. It would cause the machine not to be able to spin properly. To confirm the problem, unload the washer. Spin the wash drum by hand, and notice if the drum sags or wobbles when it spins. If it does not turn smoothly, then chances are the spider arms are broken. It is big job and expensive to fix. Get a few estimates before deciding whether it worth fixing.
Unblock the outflow pipe from the machine that goes into the sump under the sink. (have a pot ready for water overflow) This will help drain the water. If the spin cycle is making a screetching sort of noise then it is possible that the carbon brushes will need changing. This affects the spinning if the brushes are worn.
Hi, I wanted to comment on this because I have the Majestic MJ9200 Washing machine front load for the RV. I am having the exact same problem and I cannot use my machine at this time. This is NOT an unbalanced load problem. An unbalanced load will cause a loud banging noise because the drum is off balance. There is something wrong inside your machine. Mine never had this problem before either and an unbalanced load does not cause this horrible screech while on the spin cycle. My machine like yours made the noise only on certain spin speeds, high 1500 rpm spin the first time and when I adjusted the spin cycle just to see what happened it stopped making that horrible noise. I washed another load and it began that same screetch while spinning and it was then in all RPM ratios available on my model.
My husband took the top off the machine and could not see anything evident but when looking into the front of the machine we could tell that is seems the interior drum is much looser in the washing machine than in the dryer. There are two drums on the front load. A larger outer drum and a smaller inner drum. The inner drum is what is looser in our machine and the noise is a very loud screetch while spinning the water out of the clothes.
Is your machine under any kind of warranty? Mine is not and I am waiting to get it fixed.
Good luck on getting yours fixed and perhaps we can both help each other out on this one although we have different brands of machines...