Question about Office Equipment & Supplies
Try cleaning the scanner window and change the cartridge of the printer and see if it helps. If it's a laser printer then changing the toner should help ,also change the image drum if you have a laser printer.
Posted on Feb 09, 2012
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Posted on Jan 02, 2017
This problem can be caused by a number of different issues. If it occurs when you copy, check the scanning glass to see if there is any dust/gunk on the scanner glass. Also if you machine has a document feeder than you need to check the **** glass that the paper feeds past.
If it occurs when you print than you probably need to clean your printer. Check your manual for exact details on how to clean your printer but in general it could be on a paper feed roller or it maybe something on the drum. If you let me know what printer this is happening on I can direct you to a manual if needed.
Posted on Apr 22, 2008
As a tech I've never seen that happen. from the doc feeder only Yes, not both the feeder and the glass but not show up when you print from the computer ?????????
For sure there is a dot or something on the small strip of glass, only when you do it from the feeder.
the reason is that the document is moving and the dot on the "small" strip of glass now looks like a line to the copier.
You said it also does it when you lay it down on the glass !!??(platen) that should of indicated the drum has a ring around it, but since it doesn't come out on the PC copy then the glass must have a line on it.
Posted on Oct 07, 2008
It is not in the glass. More than likely it is in the rollers of the ADF feeder. If you open the cover of the ADF feeder you can see there are 3 screws (! is found under another small cover furthest to the back of the machine. Once these three screws are removed you can left the entire ADF feeder from the unit. You will then be able to clean all the rollers. Do not use alcohol as this will dry our your rollers and cause them to eventually crack. Just use soap and water to clean the rollers. Then reinstall the ADF feeder assembly back on the machine.
Posted on Nov 14, 2008
are you using the autofeeder to feed your documents?
if yes, open the top cover and clean both glasses (big and small).
and take the drum out, move the blue panel to clean up your drum.
after that should be working fine.
Posted on May 22, 2009
Lift the lid and to the left of the main glass is a smaller glass; that is what scans during the feeding process. Make sure that it is completely clean; even a speck of dust can cause a line to appear. I took a lens wipe and cleaned mine and my line was gone.
Posted on Jun 01, 2009
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