Question about SanDisk Sansa e250 MP3 Player

1 Answer

Power is not getting on

I have sansa e250 2GB MP3 player.

suddenly, mp3 player is not getting on. can you please send me an email how to resolve this problem. my email id is sivaguru_kgm@yahoo.com.

Regards,

sivagurunathan

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 8,596 Answers

Make sure hold or lock switch not engaged first:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Dec 17, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I WANT TO DOWNLOAD SANSA M250 SOFTWARE


call 1-866 sandisk and give them your model no. and they will send the software to your email.

Jun 02, 2009 | SanDisk Sansa m250 MP3 Player

1 Answer

Mp3 player is reading "No Files". I left my mp3 player connected to my PC and accidently turned off the PC, when I returned all of my files were removed. But when I try to download the old music it won't...


This is from Sansa Website at http://www.sansa.com/support/sansa_e200/faqs
SOLUTION 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
SOLUTION 2 – If the problem was not resolved, download and Install the Sansa Firmware Updater.

SOLUTION 3 – If the problem was not resolved, format the device
WARNING: Formatting will DELETE all content in the player. Please backup all your data.
Please use Windows Explorer or Windows Media Player to format your device.

Mar 07, 2009 | SanDisk Sansa e250 MP3 Player

2 Answers

My Sansa e200 mp3 player has frozen and i can't add anything.


http://www.sansa.com/support/sansa_e200/faqs

First, try resetting the device as described in question 2
SOLUTION 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
SOLUTION 2 – If the problem was not resolved, download and Install the Sansa Firmware Updater.
SOLUTION 3 – If the problem was not resolved, format the device
WARNING: Formatting will DELETE all content in the player. Please backup all your data.
Please use Windows Explorer or Windows Media Player to format your device.

Dec 27, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

No picture on screen


Hi . This can probably solve your problem:
Follow the steps
01. Sansa player freezes on the “Refreshing Database” screen STEP 1 – Reset the device
  1. Slide the Power switch up and hold it for approximately 20 seconds.
  2. Release the Power switch once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater.
If this article did not resolve your issue, please contact us at support@sansa.com.

Oct 30, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

My problem is my mp3 player


Make sure the hold/lock switch is not engaged

Jun 24, 2008 | SanDisk Sansa m240 MP3 Player

2 Answers

Mp3 problem


my sansadiske250 showing refreshdatabase

Apr 17, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

How to use


Send me a fax number or email and I will send you a copy of what came with mine. I have a SANSA connect. charnsey@gmail.com

Mar 20, 2008 | SanDisk Sansa Connect MP3 Player

2 Answers

Please help!!


I recommed you to return to the store you purchased it from and get another one, because this seems to me like a software error or corruption.

However your mp3 should die sometime soon and you should be able to switch it back on. but if the problem still hasn't gone in a couple of days i would recommend you to send it back.

Oct 25, 2007 | SanDisk Sansa e250 MP3 Player

Not finding what you are looking for?
SanDisk Sansa e250 MP3 Player Logo

26 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk MP3 & Digital Media Players Experts

kakima

Level 3 Expert

96627 Answers

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a SanDisk MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...