Question about Whirlpool GR399LXHS Electric Kitchen Range
A burner went out and I want to replace that burner, but I can't get to it under the glass top.
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Posted on Jan 02, 2017
using a cracked cooktop is highly dangerous. i have seen these cooktops shatter because of people using them with a crack. One shattered so bad that the glass was found all over the kitchen and the ajoining living room.
Please dont use it, for your safety, repair or replaced the unit
Posted on May 01, 2009
Underneath the glass is the burner coil element. See if you can take one of the other elements that is close in size and plug it in to the one that is not working, and turn it on for a few seconds, as soon as you see or feel (don't touch it) it get warm, the plug is working and the original element is bad. If you know what your doing and can figure out how to unplug, and plug them in, you can try this, it will tell you if just the element is bad.
Do not touch the coil with bare hand, even when cool, unplug the stove,
then plug it back in, try the switched burner to see if it works.
If you don't feel comfortable, then call a appliance tec.
Remember safety first, you don't want to get hurt just to save a few dollars.
Most likely, it is just the element, but the problem could run deeper.
Posted on Feb 05, 2010
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The problem is usually the igniter not reaching the correct amp draw .When the igniter does not reach the correct amp draw it may allow the gas valve to partially open or not open at all. The igniters are inexpensive and easy to replace. This video will walk you thru the correct procedure for testing an oven igniter. It may be a different model but the testing will be the same.You can also enter your model # for diagrams and illustrations of your specific model. Not all models are available. All parts come with installation instructions.
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