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P4014 DIRTY BACKGROUND USING MICR TONER

We are getting a dirty gray background when using micr toner. We've tried multiple toners and different machines. Same result. Any ideas?

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6ya6ya
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gbsoffice
  • 55 Answers

SOURCE: Gray background

Hi,

if you have a laser printer you may need to clean the printer or install a new drum cartridge, if it is ink-jet you will have to clean the bottom of the ink cradle it sound like you getting grey background from a toner/drum cartridge.

good Luck

Let em know if this helps.

Posted on Jan 29, 2009

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SOURCE: Copies come out dirty in spots, text is repeated as background.

I have to ask the obvious? have you removed the seal?
If yes, then it's likely just a defect, especially if it's a compatible / remanufactured cartridge -replace it.

Posted on Mar 27, 2009

  • 137 Answers

SOURCE: My copies have dirty gray

remove drum assy. and remove toner unit off drum then blow out the drum only. This should clear problem.

Posted on Aug 13, 2010

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Sounds like there are multiple problems on this machine. Dirty optics can cause light images, white streaks can be caused by dirty cortron wires(becareful when cleaning the wire or all the wires 3 usually, Q-tip can help) , not enough toner in the ink hopper, dirty cleaning blade in the drum modual. A bad heat roll can cause streaks also. Background with light images and black spots can be caused by competitive toner not working very good.

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Hi,

if you have a laser printer you may need to clean the printer or install a new drum cartridge, if it is ink-jet you will have to clean the bottom of the ink cradle it sound like you getting grey background from a toner/drum cartridge.

good Luck

Let em know if this helps.

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Problem with phaser


Phaser 2135 Printer: Resolving dirty looking background or gray haze

Description: Tiny speckles of toner scattered all over the page, even in areas of the page that should be blank.
  1. Make sure the media being used is supported by the Phaser 2135 printer.
  2. Inspect imaging drums for any signs of leakage or excess toner that could be falling onto the print as it travels though the printer. Any leaking imaging drums should be replaced.
  3. Verify environmental conditions. See article Dealing with humidity, humidifiers. If the environmental conditions are not within the specified range, the printer should be moved before trying to troubleshoot the cause to the background toner.
  4. Determine if any of the imaging drums were exposed to light for an extended period of time (more than 10 minutes). If so, then Replace the imaging drum. (Xerox is not responsible for any imaging drums that have been damaged by over exposure to light.)
Additional Recommendations:
Background toner may increase, if printing occurs at temperatures towards the higher end of the specified operating temperature range. For this reason, it is recommended that the printer be moved to another area if at all possible.
In addition, very smooth media types such as glossy; allow toner to more easily scatter about the page prior to becoming fused. Try using a less smooth media if at all possible.

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Laser Printer Cleaning


Does the dirty background get lighter as you print additional pages? Have you tried a new cartridge yet? Unless your toner cartridge is leaking toner (you?ll see toner on the inside of the printer or leaking out if you remove the cartridge and shake) a simple cleaning is probably not the answer. Let me know and we'll pick up later.

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