Question about Office Equipment & Supplies
We are getting a dirty gray background when using micr toner. We've tried multiple toners and different machines. Same result. Any ideas?
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Posted on Jan 02, 2017
SOURCE: Gray background
if you have a laser printer you may need to clean the printer or install a new drum cartridge, if it is ink-jet you will have to clean the bottom of the ink cradle it sound like you getting grey background from a toner/drum cartridge.
Let em know if this helps.
Posted on Jan 29, 2009
I have to ask the obvious? have you removed the seal?
If yes, then it's likely just a defect, especially if it's a compatible / remanufactured cartridge -replace it.
Posted on Mar 27, 2009
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