Question about Xerox DocuColor 12 Printer

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Problems need to be solve on DC1250

I am using XP Service Pack 3 running Fiery software Version 2, EX12 on DC1250

Question 1 - I cannot shut down my Fiery EX12 everytime it say shutting down but never actual shuts down.

Question 2 - Everytime I switch it to power save mode and switch back it back "ON" it doesn't print so what I did was I have to restart the RIP.

Question 3: I try to scan using FieryScan but without any success.

Question 4 - Do I have to update my driver from Xerox site: http://www.support.xerox.com/go/results.asp?Xtype=download&prodID=DC12CP&Xlang=en_US&Xcntry=USA&prodName=DocuColor%2012%20Copier/Printer

Any what if I mess up with the installation would it be a major disaster?

Thanks again.


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IF I were you I would call Xerox and tell them if they have software for the service pack three and see if they ( Xerox ) experienced Conflicts with this software first , Strat there then my next step is to actually delete the drivers for the Xerox DC-12 and re-install it. see if this solves your problem

Posted on Aug 04, 2009

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